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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good except for Gold
on April 11, 2014
Posted by: JamesNC
from Mills River, NC
Once again Turbo Tax has come through. The only knock is the way that TD Ameritrade and the program don't like SPDR Gold ETFs.
What's great about it: Simple and thorough interface
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 11, 2014
Posted by: JoeV41
from Greensboro, NC
Used TurboTax several years for home and business. Always thorough yet simple to follow. Like the upload of data from previous year and side-by-side comparison of current year and previous year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A Review
on April 11, 2014
Posted by: CASteve
from Southern California
I've used the program several years and basically like it and feel is does a good job. There are a few areas where it asks a question and then adds details in the choice of either the yes or no answer. In at least one area, the details of the answer choices turn it into an entirely different question. It also assumes that volunteer mileage will simply be the number of trips to one specific location. If the volunteer mileage is actually a variety of locations, there doesn't appear a way to enter that without listing every single location.
What's great about it: most area very complete and easy to understand
What's not so great: some areas contained assumptions and didn't allow choices
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
rough year
on April 11, 2014
Posted by: gmfrench
from Des Moines, Iowa
we have used TT for MANY years. This year it would error asking for an update while trying to submit electronic file. All updates were installed - I was stuck in a circle. Being a computer dude, I uninstalled software and reinstalled - updated and then it worked.
Additionally, going to website found when Google "TurboTax" -https://myturbotax.intuit.com/ - would not log in. Many attempts with no success.....very disappointed!!! Finally got in by using my promo CD and click reinstall, then log in at that screen.
Additionally, going to website found when Google "TurboTax" -https://myturbotax.intuit.com/ - would not log in. Many attempts with no success.....very disappointed!!! Finally got in by using my promo CD and click reinstall, then log in at that screen.
What's great about it: continues to be a great product
What's not so great: difficulty submitting return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great job
on April 11, 2014
Posted by: cc333
from Cleveland, ohio
turbo tax is easy to use, very informative and makes filling taxes much faster.
What's great about it: easy, informative
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Go with the times
on April 11, 2014
Posted by: Verlin
from Nashville, TN
Thank you. Good work anyway despite the cons. Much better than earlier use and am thankful for the knowledge I gain each year in using the product.
What's great about it: Regular updates done by TT; Fed gov too slow on forms; financial service co. not ready with statements by Jan 31
What's not so great: TurboTax did not allow for pre-pay of estimated tax from refund for person changing career
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on April 11, 2014
Posted by: IrishEnglish
from California
Simple and Easy to Use
What's great about it: The Turbo Tax method of walking the preparer through every step makes it unlikely that anything will be left out of a
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great unless I have questions
on April 11, 2014
Posted by: KatrinaOfWest
from Denver, CO
The generic question format is not always helpful. My taxes are tricky, and my questions are business related healthcare type questions. It's tough to even figure out how to get the question answered on your website in the format you provide. Customer Service? haha That means I get a generic website.
What's great about it: Super easy to use
What's not so great: Not so easy if I have questions
Written by a customer while visiting turbotax.intuit.com