turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
on April 11, 2014
Posted by: hostcity
from Catoosa, OK
I have used TurboTax for a lot of years. This is because it is easy to understand and even I can do it.
I will use TurboTax again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax!
on April 11, 2014
Posted by: cmoorehead
from Phoenix AZ
Thank you Turbo Tax for being there for people like me! I don't mind doing my own taxes and you guys make it so much easier!!
What's great about it: So easy to work with!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Could be better
on April 11, 2014
Posted by: ThomasSprafka
from Bloomington, MN
Generally it's good soft wear and have used it for years. But with worsening sight it is very difficult to see the color combinations used, e.g. white on blue, red on black, grey text on white background, non-saturated colors etc. I used the program to enlarge the text but that did not enlarge it enough. Would be good if the softwear filled the entire screen. All text needs higher contrast. With an aging population, I don't think I am the only one with this problem. It would probably be a good idea to consult with sight experts on changes for the sight impaired.
What's great about it: Transferring info.
What's not so great: Softwear not sight impaired friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Long time user
on April 11, 2014
Posted by: thommy727
from Mentor, Ohio
Example of CON...when looking for section 179 info, refer to what line the info would be found on. A better interface in that manner would be GREAT
What's great about it: Better interface with various forms
What's not so great: wish it would refer yu to specific lines on various forms when looking for last years info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Smooth
on April 11, 2014
Posted by: joel7
from Scarsdale, NY
Overall the product is informative, intuitive and easy to navigate.
I used to do returns by hand until I became a loyal Turbo Tax user in 2008. I like all product features.
I said above about "States" that a particular individual may not need but if opened it stays. I can delete schedules or ignore the information as an approach. I do returns for others which represent different states than I use.
What's great about it: The software is intuitive and easy to navigate. I like switching between steps and forms to see where data is going.
What's not so great: When you have multiple states because you are doing a few returns sometimes a state you don't want for yourself shows.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax Home & Business
on April 11, 2014
Posted by: dharler
from Reedley, California
I used this program when it was only offered to Tax Professionals, early 80's. I no longer prepare tax returns for a living, but still continue to use your product. It's Great, but this year it wanted to do some strange things;
1. It told me I had a farm. It wanted income and expenses. I have know idea where that came from. I have never owed a farm, the closest I have come is mowing my lawn. I had to delete the form several times..
2. Next it told me I was part owner in an LLC, and wanted K-1 info. That form was also deleted.
It also asked me redundant questions.
In conclusion, this is a great program, but the average preparer has to be cognizant and aware.
What's great about it: Good program, very complete.
What's not so great: See Below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Use it every year
on April 11, 2014
Posted by: RoyalsRule
from Glenwood, NJ
I have used TurboTax for 5 years now and it really simplifies the laborious task of preparing my daughter, son and my wife and my taxes. To start with i took my tax filings i had the 2 prior years with my accountant, and compared with what i got out of TurboTax and they were almost identical. That alone gave me the confidence to use TurboTax from now on, since i had some strange deducations in there at the time and TurboTax found them all.
What's great about it: Ease of use, complete list of deduction topics
What's not so great: Cost to e-file State
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tried and Trusted Friend
on April 11, 2014
Posted by: Fruitcake52
from Massachusetts
This piece of software gives the confidence to tackle my taxes on my own.
What's great about it: Best support available!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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