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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Terrific Software
on April 11, 2014
Posted by: HenryLuu
Overall, it's a great software. I did not see the record more than 2 years. I saw that feature last year. It kept the record for 5 years for comparison.
What's great about it: Easy to follow.
What's not so great: Provide more examples
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great tool -- reporting could be better
on April 11, 2014
Posted by: JerseyMark
Great tool, have used it for more than 10 years now. Very easy to use.
Would like to see better reporting functionality (similar to what I have in Quicken) to compare income, expenses, taxes, etc year to year.
Would like to see better reporting functionality (similar to what I have in Quicken) to compare income, expenses, taxes, etc year to year.
What's great about it: Allows you to either walk through each step, or pick and choose how you want to enter your information
What's not so great: Corrections found after error review. Poor reporting year to year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked great
on April 11, 2014
Posted by: BedfordBob
Easy to use and review. I have used TurboTax for many years.
What's great about it: Covered all my tax issues without ptoblem
What's not so great: Really no cons to speak of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 11, 2014
Posted by: student100
Program kept shutting down during preparation. I think there is a compatibility issue with windows 8.1. It never happened before.
What's great about it: Easy to understand
What's not so great: Program keeps shutting down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes the Complex Simple
on April 11, 2014
Posted by: Matilda3
Retention of prior year data makes it easier to do the current year. Easy to do a return with multiple businesses.
What's great about it: Several Schedule C businesses done easily
What's not so great: Questions in "review" are not easily linked to the area of original input
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great experience, can improve foreign reporting
on April 11, 2014
Posted by: taxpayer8493
As a first time user the experience was better than I expected. In last years I have work with a tax advisor, and I never understood the process the way I do now.
The software is very stable, and allow you to easily switch from wizard mode, to deep-dive, to Tax form entry style. Initially I used the wizards, but shortly after the two other modes have been proving very handy.
The shortcomings I experienced are in reporting of financial account in foreign banks. Asking me to choose between random 4-digit number forms is basically putting the burden on me to understand such reporting, which is not inlined with the spirit of the product. I hope next year will be simpler.
What's great about it: Stable software, easy, comprehensive
What's not so great: Foreign support limited, require Taxing expertise
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast easy tax preparation
on April 11, 2014
Posted by: BedfordBob
Everything was great but 2 things I didn't like.
The voucher prints for estimated taxes do not fit the window envelopes supplied by the IRS.
I live in Texas with no state income tax but I was forced to download a state tax form and could not proceed until I selected a state I didn't need.
What's great about it: Easy to Navigate
What's not so great: Voucher Print and Forced State Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Walked me through everything
on April 11, 2014
Posted by: Swordsmith
Overall this was a really great product, which let me dig through and figure out how to do my own taxes in no particular order, and finding my best options.
There were still several spots where I was unable to figure out what the IRS was asking for and never could get an explanation... including at the very end when I got a flag saying they could not e-file until I corrected a term. But at that point the mystery resolved itself and I was still able to file.
Most similar circumstances had a button which took me to a concise explanation of what was being asked, and then links to the IRS website with even more details. Extremely helpful for a novice.
What's great about it: Easily let me go back and forth, adding new stuff as I found it
What's not so great: Still had some incomprehensible jargon
Written by a customer while visiting turbotax.intuit.com