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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on April 11, 2014
Posted by: student100
from Sacramento CA
Program kept shutting down during preparation. I think there is a compatibility issue with windows 8.1. It never happened before.
What's great about it: Easy to understand
What's not so great: Program keeps shutting down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes the Complex Simple
on April 11, 2014
Posted by: Matilda3
from Pittsburgh, PA
Retention of prior year data makes it easier to do the current year. Easy to do a return with multiple businesses.
What's great about it: Several Schedule C businesses done easily
What's not so great: Questions in "review" are not easily linked to the area of original input
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great experience, can improve foreign reporting
on April 11, 2014
Posted by: taxpayer8493
from palo alto, ca
As a first time user the experience was better than I expected. In last years I have work with a tax advisor, and I never understood the process the way I do now.
The software is very stable, and allow you to easily switch from wizard mode, to deep-dive, to Tax form entry style. Initially I used the wizards, but shortly after the two other modes have been proving very handy.
The shortcomings I experienced are in reporting of financial account in foreign banks. Asking me to choose between random 4-digit number forms is basically putting the burden on me to understand such reporting, which is not inlined with the spirit of the product. I hope next year will be simpler.
What's great about it: Stable software, easy, comprehensive
What's not so great: Foreign support limited, require Taxing expertise
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast easy tax preparation
on April 11, 2014
Posted by: BedfordBob
from Ft. Worth, TX
Everything was great but 2 things I didn't like.
The voucher prints for estimated taxes do not fit the window envelopes supplied by the IRS.
I live in Texas with no state income tax but I was forced to download a state tax form and could not proceed until I selected a state I didn't need.
What's great about it: Easy to Navigate
What's not so great: Voucher Print and Forced State Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Walked me through everything
on April 11, 2014
Posted by: Swordsmith
from Manheim, PA
Overall this was a really great product, which let me dig through and figure out how to do my own taxes in no particular order, and finding my best options.
There were still several spots where I was unable to figure out what the IRS was asking for and never could get an explanation... including at the very end when I got a flag saying they could not e-file until I corrected a term. But at that point the mystery resolved itself and I was still able to file.
Most similar circumstances had a button which took me to a concise explanation of what was being asked, and then links to the IRS website with even more details. Extremely helpful for a novice.
What's great about it: Easily let me go back and forth, adding new stuff as I found it
What's not so great: Still had some incomprehensible jargon
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
the good years
on April 11, 2014
Posted by: clund11300
from maryland
sir: began using for several years and find turbo to be cheaper and not to painful to use. accuracy is good and totally acceptable by the feds. tried others once and found it to be poor and did not file and went and bought turbo that year
and filed the returns. never left turbo since. honest. bob
and filed the returns. never left turbo since. honest. bob
What's great about it: quick & painless
What's not so great: boring
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My refund was quick
on April 11, 2014
Posted by: EmeraldFlame
from Chico. CA
When inputting all my info it went smoothly except for the taxed portion of my deceased husband's retirement pension. The taxed portion showed under regular income and not in the taxed section of the pension area of the tax return.
What's great about it: Interview process was amoth
What's not so great: Handling of taxed portion of retirement income confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Anybody can do their own taxes
on April 11, 2014
Posted by: samsackllah
from Northville, MI
Any w-2 tax return can be done by anybody, even if you do not read that well. business taxes are easy also, except for the depreciation is a little harder to understand.
I have been using turbo tax since 1995. I use to go to IRS and get lots of paperwork and read all the new rules etc. now I just plug in numbers where the program tells me to and its done, very very easy.
I have been using turbo tax since 1995. I use to go to IRS and get lots of paperwork and read all the new rules etc. now I just plug in numbers where the program tells me to and its done, very very easy.
What's great about it: personal or business anyone that can read can do their own taxes
What's not so great: the depreciation sometimes throws me
Written by a customer while visiting turbotax.intuit.com