turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Turbo TAX Home and Business
on April 11, 2014
Posted by: GaryGHarber
from Lubbock TX
I have used TurboTax for many years and have always been pleased with the results.
What's great about it: Easy to use, very comprehensive and well thought out
What's not so great: all good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Special situation improvement is needed
on April 11, 2014
Posted by: HRHYD
from Virginia
Great product and very easy to use. And very comprehensive.
But an improvement is needed. In my home I have one room dedicated for office space. I moved out of this home during the year and rented it out. I think all expenses including taxes paid, mortgage interest, insurance etc. needs to be distributed between rental period and personal living period.
I wish TurboTax recognizes my special scenario and automatically distributes the amounts correctly. But, I had do this manually, after realizing my mistake (per instructions, I entered full amount in all these forms). The existing comments are not completely clear.
What's great about it: Comprehensive and yet easy to use
What's not so great: Need improvement on special situations on home use
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Job - Easy-Peasy
on April 11, 2014
Posted by: Jodgie
from Greenville, SC
Menus, ability to bring last year's data, pre-checking and post-checking of data and forms is all good, easy and trustworthy. Makes me feel at least as confident as hauling shoe boxes to an accountant and the look on their face as I write them a check for at least twice as much. With TurboTax I get to make that smile to myself ...
What's great about it: Consistent interface - guided tour
What's not so great: Would like to adjust screen size
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great times
on April 11, 2014
Posted by: nextdoor
from Kimberling City, MO>
state just says sent supporting doc.s..???? guess I will send them all in....old instructions listed everything that was needed. New ...not as clear...for us dummies.
What's great about it: easy....love it
What's not so great: still not sure on what state items to send with state return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good job.
on April 11, 2014
Posted by: KenUtah
from Utah
I have used TurboTax for five years, and find it generally dependable and accurate. I have also used it for efiling, which has gone without a hitch. I did have an error two years ago, which I thought should have been detected by the program, but was not. Took me the better part of a year to sort it out with the IRS. But, fundamentally, the mistake was mine.
What's great about it: Generally easy to follow.
What's not so great: A few steps were not well explained...particularly in reporting royalities.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax - Easiest way to do your taxes
on April 11, 2014
Posted by: Wheels92
from Bella Vista, AR
doing your personal taxes is very easy. With turbo tax, even owning a small business you can still do your own taxes and safe a lot of money
What's great about it: easy to answer questions
What's not so great: didn't provide address to mail state returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Still the Best Tax Program!
on April 11, 2014
Posted by: Cindybay
from Dallas, TX
I found the online help to be very helpful. Most parts went smoothly until it came to the Royalties and Rents for oil lease bonuses. I hope this can be "user friendlier" and easier to understand for next year. I have used Turbo Tax for years and will continue to use it. Thank you for such a great product year after year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
dpeople nothingk abont have time for this
on April 11, 2014
Posted by: toohard100000
from park city utah
big objection to your adds putting stuff in boxes tell people nothing about the movers credit
What's great about it: okay jproduct
What's not so great: deductions r not credits
Written by a customer while visiting turbotax.intuit.com
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