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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Awesome Except for Self Employed
on April 11, 2014
Posted by: MyrnaG
from Boston, MA
Overall, I like the TurboTax approach. I couldn't file my own taxes without it.
This year, for the first time, my spouse and I were able to file jointly. She is employed full-time, I'm self-employed.
When I tried to calculate my estimate tax payments, TurboTax couldn't separate our incomes. I have to figure this out manually.
What's great about it: Questionnaire format makes it easy to find deductions
What's not so great: Confused my self-employed income with my spouse's income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014 Tax Return
on April 11, 2014
Posted by: FAO4
from Poway, CA
Good value for the money. Good guidance through all the steps.
What's great about it: Helpful guidance
What's not so great: Backtracking or jumping randomly to a location is sometimes difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very poor experience
on April 11, 2014
Posted by: rtarola
from Baltimore, MD
The tracking of forms to easy step is terrible. There should be a source connection for every entry. MD software was messed up for underpayment credits - omitted w2 amounts.
What's great about it: None
What's not so great: Late updates and messed up
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 11, 2014
Posted by: CJKirschman
from colorado
Wonderful software! It is easy, and simple to use. Had 99% of my questions answered with the "What's this" button to click on. Very helpful error reviews, and audit alerts. Will buy next year.
What's great about it: Easy to File, just have all of your paperwork in front of you and start!
What's not so great: have to pay state E-file fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on April 11, 2014
Posted by: larrym1
from San Francisco
It was easy for me to use.
What's great about it: Step by step look at all the tax scenarios that pertain to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like it a lot, almost love it
on April 11, 2014
Posted by: Mikey232
from Houston, TX
For me, the pros outweigh the cons by a very wide margin. I actually had to work to come up with cons.
What's great about it: Easy and quick when you use the Guide Me option
What's not so great: Less friendly when you use the "I'll do it myself" option
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good software
on April 11, 2014
Posted by: MSDTH
from Seattle, WA
I have used TurboTax for many years and it is a very good tool for federal tax filing.
What's great about it: Easy to use, consistent interface
What's not so great: Did not remind me of state tax, estimates of IRA deductions incorrect
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost painless
on April 11, 2014
Posted by: ministerjam
from GA
Overall, the TurboTax experience went very well. The one issue I had as a minister was when entering my housing allowance. Because my data was imported from last year, I wasn't prompted to enter my housing allowance. Once I went back and confirmed a second time the details about this self-employed job, the software prompted for the housing allowance due to the entered business code. That issue caused me some head scratching, but other than that one problem, the experience was painless. Job well done!
What's great about it: Imported last years data accurately so I was already ahead of the game. Very quick and intuitive except for one wrinkle
What's not so great: Minor issue as a minister when entering my housing allowance.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com