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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Good as usual
on April 11, 2014
Posted by: JEO5
from PA
Could not live without it...
What's great about it: Step by step with easy access to help
What's not so great: No easy way to identify the changes and why always a refund and now owe
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You Guys!
on April 11, 2014
Posted by: Seasonalpeople
from Olathe, KS
We are grateful to have the many nightmarish years in smoke filled offices, with dubious characters behind us. What a gift to be able to take care of our taxes in the comfort of our home.
What's great about it: You guys help my brain relax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very reliable tool that I always use
on April 11, 2014
Posted by: Mongo1975
from Virginia
I have used turbo tax for the last seven years and i have yet to come upon a tax situation that I couldnt resolve using intuit or IRS website.
What's not so great: Sometimes fails to prompt when you are working sections individually.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Personal & Business 2013
on April 11, 2014
Posted by: DC2013
from Washington, DC
I have been using TurboTax for many years. Two years ago I hired a tax professional and used TurboTax. The results were nearly identical and Turbo Tax cost a fourth of the tax consultant. By the way, the tax consultant filed late and I ended up with penalty fees. Needless to say, I fired the tax consultant and just use TurboTax.
What's great about it: Systematic interface with ability to be guided or self-directed
What's not so great: Many help menus just call up IRS instructions which are often obscure at best.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax - Still rock solid returns years later
on April 11, 2014
Posted by: norfa1976
from Atlanta, GA
This is my first year using TurboTax Home and Business (I usually use Premier or Deluxe). I made the switch because I needed to get the Home Office Deduction as a work-from-home employee. However, I discovered that I couldn't take the Home Office Deduction as it conflicted with other deductions (you can't deduct home mortgage interest personally as well as part of your home office).
In any case, TurboTax is still pretty rock solid. I had a challenge with the Home Office Employee deduction but was able to poke around for some help with it.
Other than that one minor snag, TurboxTax keeps on rocking. I hope more people discover TurboTax and make life easier for themselves. TurboTax feels like I have a tax preparer sitting right in front of me holding my hand through the process. I'll be back next year for sure and use either Deluxe or Premier depending on my income situation.
What's great about it: Reputation of being rock solid still intact
What's not so great: Sometimes, wording within Turbotax can be confusing (although not often)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Seamless
on April 11, 2014
Posted by: Mac2U
from Troy, MI
One of best years for preparing. No issues. Everything explained.
Called in for assistance, quick and easy. Keep up the great work!
Called in for assistance, quick and easy. Keep up the great work!
What's great about it: Very easy to use, great experience, no confusion
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund in a Flash
on April 11, 2014
Posted by: Superbia
from Richmond, VA
Turbo Tax 2013 is my favorite yet. I really was dreading the process of filing, but this was just ridiculously easy. Like a mother hen was guiding her ignorant little chick along the path of understanding. VERY user-friendly.
What's great about it: Clear Explanations, Fast, Easy Walkthroughs
What's not so great: TurboTax can't help taxes being time consuming
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Necessity for the Self-Employed
on April 11, 2014
Posted by: SD22
from Rapid City, SD
TurboTax was recommended to me when I started my business. Now, I recommend it to everyone. It's easy to use and accurate. Transferring the prior tax year's information to the current return makes filing a breeze!
What's great about it: straightforward; maximizes deductions
Written by a customer while visiting turbotax.intuit.com