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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Not overly impressed
on March 20, 2014
Posted by: MarkGMT
I thought this years TT was more difficult to follow than in previous years. Fewer explanations for state tax information, Also a very big glitch with calculation of state return. TT recommended switching filing status to increase return. After switching, the refund amount ended up being lower than the previous lower (not recommended) refund. Overall refund amount was lower. Doesn't make any sense. Waiting to file state to see if glitch is fixed. Hopefully soon.
What's great about it: Carried over information from previous year
What's not so great: Poor explanations for some federal and very few good explanations to answer state questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mixed Bag
on March 20, 2014
Posted by: tlg22
I've done my personal taxes for years but started using TurboTax a couple of years ago. Actually, my daughter entered the figures in the software program for me the last 2 years. She's a CPA so had no problem understanding the prompts of the program. Unfortunately for me, she moved and told me to try it myself. I was not as quick as she was, but for the most part didn't have any trouble, except for entering a 1099 Miscellaneous Income form. For some reason, I needed to enter the income as a business gain or loss on Schedule C, even though the money was earned as part of my retirement package. Since none of the descriptions for this income fit my actual situation, I was quite frustrated in filling out this section. I didn't know anything about filing tax forms for a business, and definitely didn't know the type of accounting method or business code my former employer used. In addition, the form is quite lengthy because of business expenses that are deductible. When I finally went to file the completed federal tax return, I kept getting error messages because of Schedule C, so I had to go back to correct the form. I finally just guessed at which boxes to check, and then tried to e-file my tax form again. Once more, the program wouldn't let me pass because of another error, so I went back and checked different boxes. This took me several tries and a few hours before the TurboTax program said I had the form filled out correctly. However, I'm still not sure if Schedule C is really correct for my particular situation or if I just checked the right boxes that went together with the prompts. Time will tell.
What's great about it: Easy to file, easy to save a copy of completed tax forms.
What's not so great: Some prompts are confusing if you have a unique situation: no live help center
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SLAM DUNKED MY REFUND! WILL HAVE MONEY FOR TUITION
on March 20, 2014
Posted by: GRANDDIVA
ABSOLUTELY THE BEST TAX PROGRAM I HAVE SEEN.
PRICE DOES NOT CHANGE YEARLY. TOTALLY SATISFIED WITH TURBO TAX. ALL OF MY FRIENDS AND FAMILY USE IT. FIVE STAR RATING*****
PRICE DOES NOT CHANGE YEARLY. TOTALLY SATISFIED WITH TURBO TAX. ALL OF MY FRIENDS AND FAMILY USE IT. FIVE STAR RATING*****
What's great about it: EARLY REVIEW BEFORE CONTINUING ON.
What's not so great: AUDIT REVIEW SHOULD BE BEFORE YOU NEAR THE END
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 19, 2014
Posted by: FHB3
As long as a taxpayer has all their information and knows how to enter their data, TurboTax is very reliable in making all the necessary calculations. TurboTax is very good in trying to make sure a taxpayer takes advantage of what they are entitled to.
What's great about it: Reliance on accuracy; Having up to date forms, etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fairly easy
on March 19, 2014
Posted by: larryflo1
Can be used even for complex returns but takes a long time.
What's great about it: Except for foreign tax credits this is straightforward piece of software
What's not so great: Error review not well organized
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Great!
on March 19, 2014
Posted by: janeashley
I have been using turbo tax for the past five years and I love it! Wouldn't use another program.
What's great about it: Easy to understand, walks you through everything.
What's not so great: updates a lot
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You da bomb!
on March 19, 2014
Posted by: Smoochez
I used Turbo Tax for years until my son became a CPA and he did my taxes. I decided to do them myself this year and it was easier than ever. Thanks
What's great about it: Explanations, directions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax 2013
on March 19, 2014
Posted by: tjdn
Great software
What's great about it: quick and easy to follow
What's not so great: a little slow
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com