turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Good, but could be better
on April 11, 2014
Posted by: Mazma
from Camarillo, CA
I had to scroll down to the bottom each time I was done with a section. I also think sections could be consolidated.
What's great about it: simplifies return
What's not so great: unnecessary scrolling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy as Pie
on April 11, 2014
Posted by: Unclevlad
from Chicago
It is very easy to use, very straightforward, and very linear. Step after step of easy-to-answer questions with details at most one click and pop-up away.
What's great about it: Simple. Fast. Accurate. I got all three.
What's not so great: Despite huge monitor, way too much scrolling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes simplified
on April 11, 2014
Posted by: DAAdams
from Mechanicsville, MD
TurboTax continues to be the application of choice to complete the taxes for our entire family! The Home and Business edition even helps with our family craft business filing information. Thanks again for another smooth year of tax preparation!
What's great about it: Up to date information, latest guidelines, simple to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Almost fool proof.
on April 11, 2014
Posted by: ITDBA
from Atlanta GA
Overall 7.5 in a 10 scale.
Need to be a little smart on extracting last year worksheet info, every year I have to type the same concepts ie: expense of "Magazine and subscriptions", etc. this will save lots of typing for self employed and mid/top professionals.
Needs a better search engine when looking into community for answer to tax situations that apply to you, that will make the confident on the software better.
Transferring from Quicken should be a better wizard with a two columns concept with headings, concepts and breakdown and the chance to adjust the amounts, very use full for self-employed or small business that keep accounting records but have not had time to review and fix the errors that banks or quicken do with auto-classification of the expenses.
What's great about it: Easy to use, fast and provide instant help
What's not so great: Need more real example of situations that apply
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
make the complicated easy
on April 11, 2014
Posted by: wigglet
from Rockville, Md.
software was very easy to work with most of the time and the pull down explanations were excellent. Also the ability to import brokerage information was incredibly easy and a great feature that had to save me 16 hours of inputting time.
Can't imagine another software package delivering such a robust package. As much as I hate doing my taxes, Turbo tax took most of the pain out of that chore.
Wonderful software!!.
What's great about it: how the software handled K-1's and rental property
What's not so great: walk through took a lot of time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
About as easy as it gets for DIY
on April 11, 2014
Posted by: JSPiedos
from Kansas City, MO
I've been using TurboTax for the last 15 years. It seems to get a little easier each year. However, its still hard to track where everything is getting placed in the IRS documents. If I have to go outside the interview process, I'm totally lost ...and some of the explanations are easy enough to help me. Still I have always felt its worth the money to be able to step through the process.
What's great about it: Interview method makes it fast and less of a hassle
What's not so great: Still hard to understand some of the Learn More explanations
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbo review
on April 11, 2014
Posted by: tito1
from margate, florida
I used the program and was well pleased
What's great about it: good and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
sweet turbo stress relief
on April 11, 2014
Posted by: kazy
from Mid Ohio
made tax return completion enjoyable, simple and thorough. took the stress away.
What's great about it: smooth operating; intuitive
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
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