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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Turbo Tax Personal & Business 2013
on April 11, 2014
Posted by: DC2013
from Washington, DC
I have been using TurboTax for many years. Two years ago I hired a tax professional and used TurboTax. The results were nearly identical and Turbo Tax cost a fourth of the tax consultant. By the way, the tax consultant filed late and I ended up with penalty fees. Needless to say, I fired the tax consultant and just use TurboTax.
What's great about it: Systematic interface with ability to be guided or self-directed
What's not so great: Many help menus just call up IRS instructions which are often obscure at best.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax - Still rock solid returns years later
on April 11, 2014
Posted by: norfa1976
from Atlanta, GA
This is my first year using TurboTax Home and Business (I usually use Premier or Deluxe). I made the switch because I needed to get the Home Office Deduction as a work-from-home employee. However, I discovered that I couldn't take the Home Office Deduction as it conflicted with other deductions (you can't deduct home mortgage interest personally as well as part of your home office).
In any case, TurboTax is still pretty rock solid. I had a challenge with the Home Office Employee deduction but was able to poke around for some help with it.
Other than that one minor snag, TurboxTax keeps on rocking. I hope more people discover TurboTax and make life easier for themselves. TurboTax feels like I have a tax preparer sitting right in front of me holding my hand through the process. I'll be back next year for sure and use either Deluxe or Premier depending on my income situation.
What's great about it: Reputation of being rock solid still intact
What's not so great: Sometimes, wording within Turbotax can be confusing (although not often)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Seamless
on April 11, 2014
Posted by: Mac2U
from Troy, MI
One of best years for preparing. No issues. Everything explained.
Called in for assistance, quick and easy. Keep up the great work!
Called in for assistance, quick and easy. Keep up the great work!
What's great about it: Very easy to use, great experience, no confusion
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund in a Flash
on April 11, 2014
Posted by: Superbia
from Richmond, VA
Turbo Tax 2013 is my favorite yet. I really was dreading the process of filing, but this was just ridiculously easy. Like a mother hen was guiding her ignorant little chick along the path of understanding. VERY user-friendly.
What's great about it: Clear Explanations, Fast, Easy Walkthroughs
What's not so great: TurboTax can't help taxes being time consuming
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Necessity for the Self-Employed
on April 11, 2014
Posted by: SD22
from Rapid City, SD
TurboTax was recommended to me when I started my business. Now, I recommend it to everyone. It's easy to use and accurate. Transferring the prior tax year's information to the current return makes filing a breeze!
What's great about it: straightforward; maximizes deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but could be better
on April 11, 2014
Posted by: Mazma
from Camarillo, CA
I had to scroll down to the bottom each time I was done with a section. I also think sections could be consolidated.
What's great about it: simplifies return
What's not so great: unnecessary scrolling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on April 11, 2014
Posted by: Unclevlad
from Chicago
It is very easy to use, very straightforward, and very linear. Step after step of easy-to-answer questions with details at most one click and pop-up away.
What's great about it: Simple. Fast. Accurate. I got all three.
What's not so great: Despite huge monitor, way too much scrolling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes simplified
on April 11, 2014
Posted by: DAAdams
from Mechanicsville, MD
TurboTax continues to be the application of choice to complete the taxes for our entire family! The Home and Business edition even helps with our family craft business filing information. Thanks again for another smooth year of tax preparation!
What's great about it: Up to date information, latest guidelines, simple to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com