 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Was great until I tried to e-file my AZ tax return
on August 17, 2014
Posted by: DocSavage92131
Paid for e-filing my state tax forms then it would't let me because a box should have been left blank and it had zero in it. I tried everything I could think of but I could not get the zero deleted. So I haven't been able to file.
What's great about it: do it yourself and plenty of opportunities to review what you have done
What's not so great: buggy
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on August 17, 2014
Posted by: dkfleivoejfcpow
IRS rejected my e-filed return. TT gave me an 866 # to call for a pin. After running through all the prompts the IRS said I didn't need a pin and to enter my 2012 AGI. I entered the same AGI number that was correct and automatically displayed on TT. Hopefully it will work this time although I did nothing.
What's not so great: See below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fabulous! Super Easy!
on August 16, 2014
Posted by: BobHagemann
A few of the differences reported in my state K-1's were not listed in Turbo-Tax, i.e., tax exempt interest income at the end of the state K-1 entries.
I was unable to print pages describing Audit Defense, my receipt for Audit Defense and my receipt for e-filing my state return.
Other than these few minor glitches, the whole process was lengthy, but easy.
I am saving over $1,200 per year using Turbo Tax!
I was unable to print pages describing Audit Defense, my receipt for Audit Defense and my receipt for e-filing my state return.
Other than these few minor glitches, the whole process was lengthy, but easy.
I am saving over $1,200 per year using Turbo Tax!
What's great about it: Everything is well thought out and easy to follow.
What's not so great: State K-1's still need a little work
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software for many years!
on August 16, 2014
Posted by: Ceezie
From the very first time I discovered this product "by accident" many, many years ago until today I have complete trust in this software. It has made my life so much easier. As someone who deals with tax returns almost every day (as a financial aid officer), I rely on this software to help me efficiently complete my annual return.
What's great about it: Consistent quality and ease of use.
What's not so great: Maybe a "bit" clunky when trying to find a particular form and jump to it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Refund inconsistent with actual refund from IRS
on August 16, 2014
Posted by: tcaswall7
My 2013 adjusted refund from IRS was $2345.00 The Turbo Tax refund was $1345.00. Why did your software miscalculate the refund amount?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than I expected
on August 15, 2014
Posted by: EnergyMaven
Very easy!
What's great about it: I've used TurboTax for years but this was the easiest yet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tedious but doable
on August 14, 2014
Posted by: TaxMan777
This is probably one of the best tax preparation software available.
What's great about it: good guidance
What's not so great: Does not explaiin many issues like business number and how to get it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on August 14, 2014
Posted by: mudlongerthan4
Improvements suggests
a) see major con above. For instance, if you were working in the deductions section and finished a subsection, it would take you back to the "menu", but it would jump to the top. You would then have to scroll down to the next item you wanted to work on and click on it. As most people (me included) work in the order suggested, as it snaps back to the menu section, it should return you to where you were and show the next item down, which is the most likely place to want to go next
also, as I do normally do a "draft" return first to file an extension and then a final, I end up repeating many sections to be sure I have all info entered. Annoying to have to answer the radio button questions from scratch each time. If I have answered them once, it should default to those if I want to re-edit a section.
What's great about it: good interview
What's not so great: re-editing sections annoying as does not remember previous choices
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com