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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Awesome Tax Software!
on April 12, 2014
Posted by: GIJOE1975
from Austin, TX
I was dreading doing my long-form taxes as I do every year. But this year I was able to breeze through them with very little effort. I've been using for over a decade now and I can definitely seem vastly improved the product is. I had absolutely NO issues getting my taxes done and I've never been audited in the entire time I've used Turbo-Tax. Total Awesome!
What's great about it: Easy to Navigate & Fast
What's not so great: None I Can Think Of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got It Done
on April 12, 2014
Posted by: laugher
from North Little Rock, AR
Had very helpful suggestions on tough questions on what is routine versus what is uncommon.
What's great about it: Asked all the questions to get the return done correctly.
What's not so great: It takes a while if you go through every block
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: Ddafney
from Williamsburg, VA
I've tried another tax preparation program one year and then returned to Turbo Tax.
What's great about it: The step by step process is wonderful. It also allows me to work on the taxes for a while, save, then work again later
What's not so great: need more explanations when corrections are required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks for your help
on April 12, 2014
Posted by: zMaxx
from Los Angeles, CA
Been TurboTaxer for 5+ years. Tried others before but now devoted fan. For someone who has used Turbotax in the past, the interview kind of gets old, but it has gotten harder to just pass sections that you know do not apply to you. Wish there was a section at the begining that tells you all the changes to tax laws for the year, and wish sections were better divided so you can get to it if you happen to pass a section because you needed to get more documents. I like to assemble my materials, get through the whole inteview, skip sections that I don't have documents for, like if I had gone to a tax agency, then go back to correct those items when I find the correct documents. Would be great if I could bookmark those sections. Otherwise, Turbotax makes Tax time a lot less stressful, at the same time a learning experience.
What's great about it: Helps you to learn the tax laws and does all the calculations
What's not so great: hard to skip section to go back later.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 12, 2014
Posted by: BCos1914
Sometimes the questions in the Review Process are not clear but overall I like Turbo Tax.
What's great about it: Quick and Easy to use. Like that I can transfer information from one year to the next
What's not so great: The cost of the software is increasing every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013
on April 12, 2014
Posted by: Leland2
from COS, CO
Overall, very good.
What's great about it: Relatively easy to use
What's not so great: Some forms are a little cryptic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Many years, no trouble....oops!
on April 12, 2014
Posted by: agold
from Kihei, Hawaii
Everything went great until i tried to e-file. Had to update 3 times before it would send. Very worrisome. First time in years and years I had even a hiccup of trouble with TurboTax.
What's great about it: Have used Turbotax for years and years, usually great.
What's not so great: First trouble ever this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good and helpful
on April 12, 2014
Posted by: HIDOC
from Las Vegas
Most of the real work is getting all the receipts compiled before starting TurboTax. Quicken updates of all accounts including categorizing all transactions steadily through the year helps. Even with all this help, it still takes lots of time to prepare complex returns. But it beats the alternatives.
What's great about it: Intuitive easy to understand question and answer format
What's not so great: Arcane rare special circumstances may still need professional review
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com