 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
So easy to use!!
on April 12, 2014
Posted by: Chasro
from Williamstown, NJ
It seems that every year I use TurboTax, I get my taxes done quicker and quicker. Doing my taxes any more is such a breeze. I don't think I'll ever go to an accountant.
What's great about it: Everything is so clear and easy to update.
What's not so great: I have no complaints
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 12, 2014
Posted by: akruckus
from Ponte Vedra, FL
TTax 2012 was much more user friendly. I filed the same type of tax forms in much less time. 2013 was much more cumbersome, took me @ 3x's longer to enter because I kept having to backtrack to find categories I KNEW I had to enter. Obscure entries such as early IRA distribution, 1099-Misc and etc were not as easy to find. Import did not work as easily as last year, so I ended up re-entering on my own. Was not as pleased with 2013 as I was with 2012.
What's great about it: Fairly easy to do online and walks you through the questions easily.
What's not so great: This years TTax was MUCH MORE cumbersome than last years. Questions didn't flow in a "tax friendly order".
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting Better
on April 12, 2014
Posted by: mrmoore47
from Columbia, Illinois
If I want to return to a specific entry and/or correction for a final review and possible change of mind I wnat to have the capableity.
What's great about it: Info questions are getting easier to understand and data is easier to input
What's not so great: Extremely difficult (impossible) to return to a specific data point to review an entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Intuitive and professional
on April 12, 2014
Posted by: Roxytee
from Texas
Pretty happy overall with the process and detailed explanations.
It would have been great to know that types of deductions must be categorized for filing. I had to redo the math a few times.
Submitting was hard to do. It failed five or six times I am assuming because of late updates. Checked for and installed updates several times and even though it said the updates were current, submission failed. Finally got it to submit. I was worried that I would have to mail it in.
It would have been great to know that types of deductions must be categorized for filing. I had to redo the math a few times.
Submitting was hard to do. It failed five or six times I am assuming because of late updates. Checked for and installed updates several times and even though it said the updates were current, submission failed. Finally got it to submit. I was worried that I would have to mail it in.
What's great about it: Intuitive, thorough, professional, detailed
What's not so great: submission problems (late updates), not sure about what category to place extraneous income into
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Interface can be less annoying
on April 12, 2014
Posted by: norman2013
from Silver Spring MD
1. Would be nice to have both form and easy step views open at same time. Especially for review of errors.
2. Pictures of people are annoying. You could make it more interesting if you randomly varied gender and ethnicity. I didn't see any American Indians!
3. Waiting for updates all of the time is annoying and troublesome. Should I file late so that I don't miss updating?
4. I generally use the enter it myself path. So in some cases such as the IRA contribution being led through 20 questions in a linear order is annoying. I would like to see the path.
2. Pictures of people are annoying. You could make it more interesting if you randomly varied gender and ethnicity. I didn't see any American Indians!
3. Waiting for updates all of the time is annoying and troublesome. Should I file late so that I don't miss updating?
4. I generally use the enter it myself path. So in some cases such as the IRA contribution being led through 20 questions in a linear order is annoying. I would like to see the path.
What's great about it: I have used TT since it was TurboTax for 10 years so I am familiar with it.
What's not so great: Some of menus and and access to pieces are confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 12, 2014
Posted by: KJLsr
from West Virginia
I am pleased. I have a pretty complicated return and takes more than one sitting. I like that I can save and return to continue multiple times. I like the review for errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love TurboTax!
on April 12, 2014
Posted by: MattIrons
from Queen Creek, AZ
I have been using TurboTax for years! I love it! I own my own business and filing couldn't be easier. I would recommend it to anyone wanting an affordable and easy way to file their taxes.
What's great about it: Easy to understand
What's not so great: I wish it was a bit more affordable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The only real DIY game in town
on April 12, 2014
Posted by: normtf
from DC metro area
TT is the big dog in DIY tax returns. I have seamlessly moved from one version of TT to others as my tax situation has changed from W-2 based to small business to retired. Auto-load of past year data as inputs to the current year are great and represent perhaps the reason people get locked in to Intuit products year after year. Download of data from brokerages greatly simplifies and eliminates a lot of tedious work when there are a lot of transactions to deal with. I use it and do my own taxes because the real time and work of preparing a return is collecting all of the records and substantiating data to go into a return. For me this is protracted process that continues as I progress through the myriad of TT questions and prompts. Without these prompts, I'd simply miss out on many deductions and increase my tax bill. I have a hard time imagining how I'd do this with a hired accountant.
What's great about it: Automated functions take the tedium out of preparing returns
What's not so great: So big and complex that there isn't enough time to debug it completely.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com