Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Simpleton Tested
on April 12, 2014
Posted by: NoAcctantHere
from Lexington, KY
Great software, very user friendly! Much of my information was pulled automatically since I used TurboTax last year. Entering investment transactions is a tedious task but not sure how to improve it. Would be a big improvement if my financial institutions had been available to transfer some information automatically.
Will definitely continue to use TurboTax!
What's great about it: Thorough, understandable, step-by-step methodology
What's not so great: My financial institutions weren't available for transaction download
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Dependable
on April 12, 2014
Posted by: JamesLLLHHH
from Mt.Carmel, IL
Dependable. Will probably continue to use
What's great about it: Alot of "help" included
What's not so great: a little be more confusing that in past ?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Weak State, stronger Federal
on April 12, 2014
Posted by: bkyee
from New York, NY
NY and Hawaii needs more integration, explanations and guidance under Easystep.
What's great about it: Federal
What's not so great: State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: mbdb24stlouis
from st. louis, mo
Software didn't carryover the fact that we had a home office and would let me input my utilities insurance and taxes on the first pass and was difficult to find the area on the second pass.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
IRA Distributions?
on April 12, 2014
Posted by: Roberto39
from Mt. Airy, MD
TurboTax asked if I had taken the Minimum Required Distribution from my IRA but did not ask what the amount of distribution was. On the final federal form, line 15a (IRA distributions) was blank, but 15b (taxable amount) showed a value close to, but not quite equal to, the IRA distribution which I took. Hard to understand where these numbers come from!
What's great about it: Easy to follow step-by-step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did wha I wanted it to, until the end.
on April 12, 2014
Posted by: Juanello
from Farmington,MO 63640
I have completed my taxes on turbotax for several years now> It won't let me print out the results. It asks if I have a printer--I do. I is connected and prints everything else from my computer, but Turbo. I tried the Turbo printer icon, and my File printer, but nothing works. Help.
What's great about it: I have used TurboTax for years.
What's not so great: For the first time, I have had a problm; I couldn't print it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to deal with complex tax requirements
on April 12, 2014
Posted by: peakrunner
from Chesapeake VA
Easiest way to generate and file final income tax returns, both federal and state. It is possible to use Excel spreadsheets for the figuring, but letting Turbotax do it saves hours. Also, all data are stored and printed electronically, which saves time once all the calculations are completed.
What's great about it: Excellent organization; easy q&a sequences
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
very good but still needs work
on April 12, 2014
Posted by: Uticaclubbeer
from Marcy, ny
third year in a row turbo tax did not deliver a promise to transfer the prior years info and w-2 info. did not save any time here . Disapointing , feel I was paying for the service by purchaseing the product.
Otherwise tax info seems to be spot on.
What's great about it: covered all tax situations
What's not so great: failed to copy and transfer w-2 info as promised
Written by a customer while visiting turbotax.intuit.com