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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2014-good software
on April 12, 2014
Posted by: satcom4u
Well done. I like the comprehensive reference database and the ease of use. I have been using TurboTax every year since I retired from the Army.
What's great about it: Easy, explanative, fast reference resources
What's not so great: Need a better search engine (people speak)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program, Peace of Mind, Great Process
on April 12, 2014
Posted by: TurboCoolBeans
from Fulton, MO
I have been using Turbo Tax for years. I am very satisfied. The audit defense is a great program to give the user a peace of mind and to feel comfortable with the process.
If you have all of your data ready for input, a typical filing takes less than 2 hours for State and Federal, payments, and Filing.
What's great about it: ALL data from previous year is at your fingertips. This makes for a seamless, easy, and quick process.
What's not so great: It would be nice if the "pure forms" (as they print out) were a little easier to access electronically.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made tax season easy
on April 12, 2014
Posted by: SBlakeB
from Odenton, MD
A great product that is easy to use with straight forward instructions and help! The guided step-by-step process made tax season a breeze!
What's great about it: Easy to follow; straight forward;
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: rupertbrooke
from San Diego, CA
Overall good experience. Slowed down by not getting update for State Sales Tax deduction (using a copy of Turbotax purchased in January - didn't have opportunity to get update on missing form).
Also, had to fill out irrelevant information about auto use related to 2012 business that was inactive in 2013.
Also, had to fill out irrelevant information about auto use related to 2012 business that was inactive in 2013.
What's great about it: thorough, accurate, saves having to fill out large numbers of forms
What's not so great: did not automatically check for updates at start of process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home and Business
on April 12, 2014
Posted by: harlanC
from Montana
I've used TurboTax for the last six year and have never been disappointed in its ease of data entry. It is easy to use and goes through my financial records in a very systematic process.
What's great about it: Ease of data entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie
on April 12, 2014
Posted by: LizTampa98
from Tampa, Fl
Love Turbo Tax and have used it for years which makes it even easier.
What's great about it: Steps you right through it
What's not so great: Still can not understand 529 plan distributions and American Education Credit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NOT BAD, BUT NOT SIMPLIFIED ENOUGH
on April 12, 2014
Posted by: REENU2
from ALL OVER
MY OPINIONS HAVE MOSTLY BEEN STATED IN THE CONS SECTION, BUT I WOULD LIKE TO ADD THAT IT DOES NOT PROVIDE ENOUGH OPTIONS/HELP FOR SOMEONE LIKE ME WHO TRAVELS FOR WORK AND MAY WORK IN DIFFERENT STATES THEN WHERE THEY LIVE OR HAVE PERMANENT RESIDENCY (AND ALL THE DIFFERENT SITUATIONS THAT MAY ARISE FROM THE DIFFERENT LOCATIONS/TRAVELING). ALSO, THERE WERE CERTAIN INSTANCES WHERE TURBOTAX ASKED QUESTIONS ABOUT CERTAIN AMOUNTS/FIGURES THAT I AM NOT SURE WHERE THEY CALCULATED/OR WHAT WAS CALCULATED THAT THEY WERE ASKING MORE INFORMATION ABOUT.... IT WOULD HELP IF THEY EXPLAINED WHERE THEY GOT THOSE FIGURES/CALCULATIONS FROM.
What's great about it: IT IS SOMEWHAT THOROUGH (SOMETIMES BETTER THAN OTHER SERVICES FROM WHAT I HEAR AT TIMES).
What's not so great: NOT SIMPLIFIED ENOUGH, NEEDS MORE EXPLANATIONS IN LAYMEN'S TERMS, NOT ENOUGH OPTIONS/HELP
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always a Winner
on April 12, 2014
Posted by: dbucking
from Columbus, OH
I use each year with success - you?
What's great about it: Q&A for complete and accurate
What's not so great: It's TAXES!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com