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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy as could be!
on March 18, 2014
Posted by: APK2
We've been using Turbo Tax for years. It makes a daunting task easy and stress free. Love how easy it is to follow the trail back through the forms and worksheets to see how all the calculations were done. Plenty of chances to review and make sure everything is in order. Then, with a simple click - taxes are efiled.
What's great about it: Ease of use; simple step-by-step instructions
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than ever, but still room for improvement
on March 18, 2014
Posted by: Anonymous
In addidion to amounts, showing me what choices I made last year would geatly speed up the process.
For example when it comes to Yes/No quetions, tell me what choice I made last year.
When there is a list of choices, let's say 6, tell me that last year I chose 4 and 6 or whatever the case may be.
For example when it comes to Yes/No quetions, tell me what choice I made last year.
When there is a list of choices, let's say 6, tell me that last year I chose 4 and 6 or whatever the case may be.
What's great about it: Most of what I filled in on the previous year's forms was shown
What's not so great: Some of the previous years amounts were not shown
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Paid less than we expected
on March 18, 2014
Posted by: Scottehm
Taxes were easier to do than I thought they would be using this program. It was clear and thorough with instructions and questions.
The only problem was with the e-file not working. I entered in my information exactly as it was for 2012 return and the system kept coming back saying it was the wrong address. I triple checked every letter and number.
Don't bother with e-file. It won't work. Go by snail mail.
The only problem was with the e-file not working. I entered in my information exactly as it was for 2012 return and the system kept coming back saying it was the wrong address. I triple checked every letter and number.
Don't bother with e-file. It won't work. Go by snail mail.
What's great about it: Easy to follow instructions and thorough
What's not so great: E-file did not work with the retrieve PIN function
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 18, 2014
Posted by: Tony13435
Fast, easy to understand, complete and reassuring.
What's great about it: Fast, easy to understand, complete and reassuring.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better Than Using an Accountant
on March 18, 2014
Posted by: MMPJ
I use to have an accountant do my taxes for about 20 years and the fees kept getting larger even though I gave them all the information. 5 years ago my friend who was a former IRS agent who used TurboTax starting doing them for me. 3 years ago I sat down with him to enter information and realized I can do this. I have been using TurboTax Home and Business and TT Business to do my taxes for the last 3 years. TurboTax has explanations of each question when I need help. It also checks the returns and confirms all my entries along with an audit risk assessment. I also purchase the TT Audit Defense so I would not have to go through an audit alone. Using TT is an all around WIN!
What's great about it: I can see information as I enter it and make corrections as needed. Return review, audit risk assessment, Audit Defense.
What's not so great: None yet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 18, 2014
Posted by: phil34
would like a skip button
What's great about it: thorough
What's not so great: sometimes too many queston
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Doing 13 Taxes
on March 18, 2014
Posted by: BU68
sold a gifted property but couldn't find where to plug in the information. Even with the tax community it was difficult to find what the correct form/place was. It just took time to dig it out. The other went so easy but when it didn't fit the prompts I was confused.
What's great about it: Easy to follow prompts
What's not so great: If it doesn't fit the prompt it is difficult to find where to plug in the info
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: Mistidawn
will use again
What's great about it: easy, simple to read
What's not so great: not sure there are any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com