Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
full of errors
on April 12, 2014
Posted by: STEVE80210
from Denver, CO
turbo tax just like the product quicken continues to get worse every year. I think it's time for a change for me next year
What's great about it: carrys informatiom over
What's not so great: dont trust interview you will get errors, on big sales pitch
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TT Review
on April 12, 2014
Posted by: Chiefo50
from Dallas Texas
Have used TurboTax for 10 years and will continue!
What's great about it: Excellent tutorials and great "we'll walk you through" questionaires!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on April 12, 2014
Posted by: AJfromOhio
from Hudson, OH
I've used Turbo Tax Individual for many years and have recently started using the Home and Business version. The program walks me through the interview step-by-step, checks for additional deductions, possible errors and audit risk. For me, it's more convenient than having an accountant do my taxes for me.
What's great about it: Easy to use for home and business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem with form F vs 4835
on April 12, 2014
Posted by: aldpilot
from Omaha NE
The tax program did not get me to form 4835, instead it started a form F
The information imported from last years 4835, however the step by step process took us to form F, which is not required.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 12, 2014
Posted by: kerrlakelover
from Manson, NC and Bluffton, SC
We work in VA and have been living in NC and have a new home in SC this year so we had to file in 3 states. The past few years there have been problems filing correctly and I wound up paying in NC and VA. Last year NC refunded everything I paid and I was very happy that this year I paid only in VA where we work. Happy this has been fixed.
What's great about it: Fixed the multiple state issues I have had for the past few years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Annual Tribute
on April 12, 2014
Posted by: wxman16
from Wadsworth, OH
I have been using turbo tax for 20 years. Would not think of using another product for my taxes.
What's great about it: Easy to use and walks you through all of your options
What's not so great: None - product improves each year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting better each year.
on April 12, 2014
Posted by: zwood
from Oregon
I have been using TurboTax for many years and it gets better each year...at least the UI is better. Easy step guides you through the process very well. A bit tedious but very complete. The program is stable and fast. Auto import of brokerages and W-2's is very helpful. Hard to go back to some items (e.g. retirement contributions maximization) at times. A nice new feature is when you go into the list of forms there is a red exclamation mark by any forms that have an error. The location of the error is indicated when you open the form. This made finding and correcting errors much easier. Not always easy to see where all of the data on each line of each form comes from (if the data is calculated).
What's great about it: Easy step, stable, bring in last year's info. Auto import from brokerages
What's not so great: Very cryptic instructions on AMT...poor help at times. No 1041 forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax Home and Business Review
on April 12, 2014
Posted by: MarilynR
from San Antonio, TX
TurboTax was easy to use and covered most of the information I needed within the program itself. However, it was difficult to find information on the carryover of unallowed expenses from 2012, Form 8829. The software also indicated that the sales tax section was not ready for use, even after I updated the program twice within seven days. All in all, Turboax is still a very good program and I will continue to use it to prepare our income tax returns.
What's great about it: Easy to navigate.
What's not so great: Turboax did not import all required information from 2012 return.
Written by a customer while visiting turbotax.intuit.com