Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy
on April 12, 2014
Posted by: kerrlakelover
from Manson, NC and Bluffton, SC
We work in VA and have been living in NC and have a new home in SC this year so we had to file in 3 states. The past few years there have been problems filing correctly and I wound up paying in NC and VA. Last year NC refunded everything I paid and I was very happy that this year I paid only in VA where we work. Happy this has been fixed.
What's great about it: Fixed the multiple state issues I have had for the past few years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Annual Tribute
on April 12, 2014
Posted by: wxman16
from Wadsworth, OH
I have been using turbo tax for 20 years. Would not think of using another product for my taxes.
What's great about it: Easy to use and walks you through all of your options
What's not so great: None - product improves each year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting better each year.
on April 12, 2014
Posted by: zwood
from Oregon
I have been using TurboTax for many years and it gets better each year...at least the UI is better. Easy step guides you through the process very well. A bit tedious but very complete. The program is stable and fast. Auto import of brokerages and W-2's is very helpful. Hard to go back to some items (e.g. retirement contributions maximization) at times. A nice new feature is when you go into the list of forms there is a red exclamation mark by any forms that have an error. The location of the error is indicated when you open the form. This made finding and correcting errors much easier. Not always easy to see where all of the data on each line of each form comes from (if the data is calculated).
What's great about it: Easy step, stable, bring in last year's info. Auto import from brokerages
What's not so great: Very cryptic instructions on AMT...poor help at times. No 1041 forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax Home and Business Review
on April 12, 2014
Posted by: MarilynR
from San Antonio, TX
TurboTax was easy to use and covered most of the information I needed within the program itself. However, it was difficult to find information on the carryover of unallowed expenses from 2012, Form 8829. The software also indicated that the sales tax section was not ready for use, even after I updated the program twice within seven days. All in all, Turboax is still a very good program and I will continue to use it to prepare our income tax returns.
What's great about it: Easy to navigate.
What's not so great: Turboax did not import all required information from 2012 return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax!
on April 12, 2014
Posted by: KevinKB
from Oak Park, MI
I've used Turbo Tax for many years. It beats the heck out of waiting in line to see an accountant. With e-filing, I know for sure that my tax returns are delivered on time!
What's great about it: So fast and so easy! Even the Help and FAQ's are right on!
What's not so great: None really. It's just great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had to Pay
on April 12, 2014
Posted by: treyco
from South Carolina
I few areas need to be a little clearer of what they are asking!
What's great about it: Convenient
What's not so great: A little confusing in areas
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
NQSO reporting
on April 12, 2014
Posted by: JeffreyDonald
from Warren, NJ
The Home and Business version is very complex for NSQO exercises! Please just make it simple.
What's great about it: eventually it works
What's not so great: very complicated and indirect to get there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: realtorandy
from California
Over all, a great program. Some instructions confusing or seemingly incomplete. Obviously the programmer understood what to do but it would probably be good to have the product double checked by ordinary "dumb" taxpayers before putting it out.
Written by a customer while visiting turbotax.intuit.com