turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
2013 TurboTax Home and Business Review
on April 12, 2014
Posted by: MarilynR
from San Antonio, TX
TurboTax was easy to use and covered most of the information I needed within the program itself.
However, it was difficult to find information on the carryover of unallowed expenses from 2012, Form 8829.
The software also indicated that the sales tax section was not ready for use, even after I updated the program twice within seven days.
All in all, Turboax is still a very good program and I will continue to use it to prepare our income tax returns.
What's great about it: Easy to navigate.
What's not so great: Turboax did not import all required information from 2012 return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I Love Turbo Tax!
on April 12, 2014
Posted by: KevinKB
from Oak Park, MI
I've used Turbo Tax for many years. It beats the heck out of waiting in line to see an accountant. With e-filing, I know for sure that my tax returns are delivered on time!
What's great about it: So fast and so easy! Even the Help and FAQ's are right on!
What's not so great: None really. It's just great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Had to Pay
on April 12, 2014
Posted by: treyco
from South Carolina
I few areas need to be a little clearer of what they are asking!
What's great about it: Convenient
What's not so great: A little confusing in areas
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
NQSO reporting
on April 12, 2014
Posted by: JeffreyDonald
from Warren, NJ
The Home and Business version is very complex for NSQO exercises! Please just make it simple.
What's great about it: eventually it works
What's not so great: very complicated and indirect to get there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 12, 2014
Posted by: realtorandy
from California
Over all, a great program. Some instructions confusing or seemingly incomplete. Obviously the programmer understood what to do but it would probably be good to have the product double checked by ordinary "dumb" taxpayers before putting it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Seemed to be easier to go back and make changes
on April 12, 2014
Posted by: JimDiff
from Reading, PA
Overall the product appears to get better every year in the navigation around the product.
What's great about it: Bringing last year's info
What's not so great: Problem with paying for State efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on April 12, 2014
Posted by: MawB2
from Donaldsonville, LA
I have been using Turbo Tax for many years. People keep telling me I need to change but I have no reason to do so. Keep up the good work.
What's great about it: Easy to do all sorts of tax returns for family membert
What's not so great: Only allowed a few free e-files.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 12, 2014
Posted by: sonsan
from Ethel, LA
I would give it an 8 out of 10.
What's great about it: user friendly
What's not so great: slow to retirive obscure forms.
Written by a customer while visiting turbotax.intuit.com
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