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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Program!
on April 12, 2014
Posted by: marissatp
from Washington
I'd like to see more links to "find Topics"
What's great about it: Easy to follow
What's not so great: Need additional references
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT!!!!! SATISFIED
on April 12, 2014
Posted by: jchief07
from california
HAVE BEEN USING TURBO TAX SINCE 1991
What's great about it: EXCELLENT PROGRAM!!
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tech Support Rocks
on April 12, 2014
Posted by: Maggie4303
from Ellenton, FL
I have used this product for over 13 years and have always been pleased with both product and support. If I needed tech support or questions regarding product the staff at Intuit have always helped me reach my goals. For the past two years I purchased Turbo Tax Home & Business from a local vendor only to have problems loading my program. After calling tech support, they have just walked me through downloading and starting up the program to be sure my problem was corrected. Thanks to support staff for a job well down year after year.
What's great about it: Simplicity & Superiority
What's not so great: None
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Better than paper
on April 12, 2014
Posted by: Julie950
from Bedford, NY
In a nutshell, TurboTax makes it fairly easy to do the taxes. However, there are certain things that could be better.
First, I would like to be able to select a form or part of the return that I could print separately. The printing options are way too limited.
Second, the IRA/SEP area can be very difficult to find. The questions are not clear, especially if one has not yet paid into the IRA at the time of preparing the taxes. It makes sense to do the taxes first so that the contribution can be maximized.
Third, the program does not seem to be intuitive with regard to maximizing IRA contributions if contributions have been made to other retirement vehicles.
First, I would like to be able to select a form or part of the return that I could print separately. The printing options are way too limited.
Second, the IRA/SEP area can be very difficult to find. The questions are not clear, especially if one has not yet paid into the IRA at the time of preparing the taxes. It makes sense to do the taxes first so that the contribution can be maximized.
Third, the program does not seem to be intuitive with regard to maximizing IRA contributions if contributions have been made to other retirement vehicles.
What's great about it: Pretty well organized and easy to follow.
What's not so great: Always the same shortcomings
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as Always
on April 12, 2014
Posted by: johnwhitby
from Whittier, CA
Have used forever and count on Turbotax each year
What's great about it: Very Simple
What's not so great: Not sure how to get support quickly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Minimized my tax liability
on April 12, 2014
Posted by: Proftom1
from Fort Wayne, Indiana
Turbo tax walk through is a review of income and deductions to ensure you make the correct calculations. It is an excellent tool for those with some accounting / tax background to allow for integration of Quickbooks and Turbo Tax to create the Schedule C necessary to include your business income in your personal tax filing. I have tried others and found Turbo tax to be the easiest to use year in and out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: raytom
from Aurora, CO
Good tool!
What's great about it: ease of use
What's not so great: on state tax - pages appeared to repeat although information was previously entered
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: JMJ52
from North Palm Beach, FL
Apparently a portion of the standard mileage expenses relates to depreciation. This needs to be brought to the attention of Turbo Tax users BEFORE they begin claiming the deduction so they know what they are getting into and can keep adequate records. Turbo Tax should have been able to automatically populate the mileage data from prior years and done the calculations.
Error message like :Xbat-1 is too high" needs to be much better explained.
What's great about it: Mostly smooth and easy; have used it for 10 years.
What's not so great: Section on changing vehicle used for business was especially difficult
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com