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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 12, 2014
Posted by: JMJ52
from North Palm Beach, FL
Apparently a portion of the standard mileage expenses relates to depreciation. This needs to be brought to the attention of Turbo Tax users BEFORE they begin claiming the deduction so they know what they are getting into and can keep adequate records. Turbo Tax should have been able to automatically populate the mileage data from prior years and done the calculations.
Error message like :Xbat-1 is too high" needs to be much better explained.
What's great about it: Mostly smooth and easy; have used it for 10 years.
What's not so great: Section on changing vehicle used for business was especially difficult
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
a bit disappointed
on April 12, 2014
Posted by: rchmn
from minnesota
Frustrating that we had to research how to correctly report multiple stock transactions. We chose to aggregate and report the total of all transactions rather than list each sale on a separate line of Form 8949. TurboTax did not have instructions for how to do this (ie., correct entry for box 1a of Form 8949 per IRS instructions). Did not contain information about using Form 8453 to submit a separate statement (namely, the 1099B from out broker) to show the aggregated individual transactions. Also did not let us enter M in box 1f as required by IRS instructions to indicate that we are sending in form 8453 w/copy of 1099B. TurboTax should have a way to choose this option as part of the step-by-step questionnaire.
We tried to override to correct the entries on Form 8949, but then were unable to Efile, so ended up leaving them as originally set up by turbotax program. Very frustrating. Please correct/upgrade this component of the program for next year.
We tried to override to correct the entries on Form 8949, but then were unable to Efile, so ended up leaving them as originally set up by turbotax program. Very frustrating. Please correct/upgrade this component of the program for next year.
What's great about it: liked that turbo tax calculated maximum SEP IRA; questionairre format easy to use
What's not so great: multiple stock transactions not able to enter correctly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best for years
on April 12, 2014
Posted by: SRF61
from Fort Worth, TX
TurboTax just works and works well. It is straight forward and gives instant feedback...then double checks.
One word...awesome!
One word...awesome!
It is a bright spot in this confusting tax exercies...Congress could take lessons.
What's great about it: It just works
What's not so great: If you go through the step by step it does take a while
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Except For
on April 12, 2014
Posted by: LouHowell
Be sure people can file electronically without the hassle presented with the Mac
What's great about it: Love the question format
What's not so great: The Mac Issue for filing was not a great experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EZ Tax
on April 12, 2014
Posted by: RichPos
from Gaithersburg. MD
Easy to use. I like the error check. It makes me feel very comfortable.
What's great about it: Walked me through
What's not so great: Would like a more straight forward way to review figures I input.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is Excellent!
on April 12, 2014
Posted by: cjlars
from Meridian, ID
I would have missed a tax credit for my son who is in college if not for TurboTax. Saved me over $2,000! Thanks, TT!
What's great about it: Easy to understand
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home & Business
on April 12, 2014
Posted by: bkjjdotson
from Wake Forest, NC
Takes me through every item and their explanations are thorough.
What's great about it: Easy
What's not so great: Long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ThanksTurbo Tax, you did it again.
on April 12, 2014
Posted by: CJ62
from League City, TX
We have been using Turbo Tax for over 20 years, and has been so helpful to us in understanding our tax situation as our lives evolved from having a young family to college kids to married children, and now we are self employed and even had certain income that we thought we might have to consult a CPA but Turbo Tax helped us to file by walking us through this new situation in our lives by interviewing us so we knew what we could do or not do and we feel confident in filing our taxes ourselves this year. Great Product.
What's great about it: Very educational and thorough.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com