Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Incredible Program
on April 12, 2014
Posted by: KathyT14
from San Diego
Each day going to work I pass the "Turbotax campus" and thank it ! While doing taxes will never be an enjoyable experience for me, Turbotax has taken the pain out of doing them. It has cut down days of doing taxes to one day at most. The only caution I have is be patient when using the program - it asks for income and tax info first so you can watch your "owe" meter start climbing in the red with every entry until you get to your deductions !
What's great about it: Great program- gets better and better each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 12, 2014
Posted by: Nonametax
from Crossville TN
Quick, easy, gets all the deductions, provides audit protection. Been using TurboTax for 15 years.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very pleased
on April 12, 2014
Posted by: KStan
from York, PA
I had a great experience for my first time filing on my own. The customer service representatives were phenomenal! Very helpful, knowledgeable, well mannered, kind and understanding! Being new at this, the program's walk through was so helpful. It was very easy to access forms that needed to be printed to accompany local taxes.
What's great about it: The customer service, website walk through, forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on April 12, 2014
Posted by: farmgirl1967
from Pitt County, NC
I have used TurboTax for over 10 years to do our personal, business and farm taxes. It is easy to use and each year the program pulls information from the previous year's taxes (like depreciation) so I do not have to know what to do. The program guides you through step by step, asking for all of the necessary information and prompting you to find things you may not have thought of. I have been very satisfied and would recommend this product to everyone.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Advice
on April 12, 2014
Posted by: BrainGirl
TT is a great program for the small business owner. It helps to clarify what is important to track.
What's great about it: I appreciated the step by step help along the way
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Years of Tax Filing Success!
on April 12, 2014
Posted by: aRTieWA
from Bellevue, WA
I have been using TTax for many years and, every year, it only gets better. We have a small business, rental property, several investments and capital gains, and a separate out-of-state S-Corp. TTax handles all thoroughly with clear explanations throughout.
Long ago, I paid tax accountants to file our taxes. The time it took to prepare for them and, most important, the often exhausting challenge of correcting their oversights was alleviated by using TurboTax. Frankly, it now takes less time with TTax than it took to prepare and review. And, I have greater confidence in the outcome.
Saving time and peace of mind -- now that's value!
What's great about it: Amazingly easy to navigate, Extremely thorough, Handles the most complex issues, TurboTax is a trusted friend!
What's not so great: There are no cons
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ and EFFICIENT
on April 12, 2014
Posted by: NarutoUzumaki
from Passaic County, NJ
I am a returning TurboTax customer. I can't imagine preparing my taxes any other way. I would recommend this product to anyone.
What's great about it: Clear step-by-step procedure makes this yearly torture a pleasure
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great support
on April 12, 2014
Posted by: randyandjulie
from Indianapolis IN
thanks to everyone who helped me work through getting my taxes completed on time. I called over 10 times as mine are a little complicated.
What's great about it: When I called someone answered
Written by a customer while visiting turbotax.intuit.com