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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
No Brainer - Turbotax is just right for me!
on April 12, 2014
Posted by: Lenmills
from Treasure Island, FLorida
I've used TurboTax for 12-15 years now. They stay on top of the tax laws so I do not have to research lots of IRS Pubs. I do sometimes check them out online just to get a warm fussy. I don't always get a tax refund but I have always felt that TurboTax and I get our taxes right. I have always been very satisfied with my filings.
What's great about it: It ask all the questions, leads you through and checks everything.
What's not so great: I get completely wrapped up in doing me taxes, it's hard to stop and take a break.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Done!
on April 12, 2014
Posted by: tmount
from North East, PA
I can do my own taxes with the program and it walks me through each step with ease.
What's great about it: The program walks you through it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable Outcome
on April 12, 2014
Posted by: GuvB
I have used Turbo Tax for my person tax returns for many years. I especially like the opportunity to purchase audit defense at an affordable rate. I find Turbo Tax to be reliable, accurate and exceptionally easy to use. I plan to be using it for years to come. Thank you, Turbo Tax, for lowering the stress and anxiety that always accompanies tax season.
What's great about it: ease of use, good directions, running tax totals, audit defense
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK Product
on April 12, 2014
Posted by: Lonan
from WA State
I am a retired CPA, so know my way around most taxes and have used this, as well as other, tax prep software for several years. TurboTax seems to be getting more difficult to navigate rather than simpler.
What's great about it: Easy to e-file.
What's not so great: Took way too long to navigate for my short return. Need a free state filing, not just federal.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost perfect
on April 12, 2014
Posted by: Huskerclan
from Omaha, NE
I really like using Turbo tax. The only thing that keeps it from being perfect is that in the investment section I have problems with reporting income from grants of restricted stock from my employer. Nothing ever 100% matches up with what is provided by etrade.
What's great about it: Clear questions easy to answer
What's not so great: Investment section is confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on April 12, 2014
Posted by: bb24
from Denton, MD
You have everything at your fingertips with Turbo Tax. The expense is less than using an accountant or tax service. You have the convenience of keeping your records in your PC & printing copies when you need them.
What's great about it: Takes you through each step with ease & provides lots of helpful hints/guides. Much less expensive than a tax service.
What's not so great: I dont see any cons to using this software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy, Affordable, and Fast
on April 12, 2014
Posted by: kconolly
from Haymarket, VA
The overall experience was awesome because it does most of the calculations, questions, and finds errors. You can e-file it and get a quick return, also looking for additional deductions that you might qualify for. It was the easiest way to file my return using my computer and took less time and money than going to a tax professional. Ultimately, I liked the convenience of being able to save it, print, and e-file it. I would recommend this to anyone who wants to do taxes and needs any help.
What's great about it: The turbo tax software allowed me to follow step by step for each section allowing me to do it quickly & accurately.
What's not so great: It kept asking me to update first before being able to e-file it, once I did it took 2 tries and then validated it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes life easier
on April 12, 2014
Posted by: MaidMary
from Fayetteville, TN
Have utilized Turbo Tax for years and enjoy how easy it is to doing compared to handling long hand. Was disappointed I couldn't get last year's tax info brought in, realized after I had started that I hadn't moved last year's files to new computer and was unable to easily find info to do so. Thank you for saving me time Turbo Tax!
What's great about it: Completing taxes was quicker than by long hand
What's not so great: Couldn't get last years taxes brought in
Written by a customer while visiting turbotax.intuit.com