 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Wow!
on April 12, 2014
Posted by: RobScar
from Lino Lakes, Minnesota
Independence, at last !
That's how I felt, once I got into my first-time use of Turbo-Tax.
I actually enjoyed the experience!
What's great about it: The step-by-step completion guide was like having a seasoned tax expert at my side!
What's not so great: Can't think of any "cons" !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and quick
on April 12, 2014
Posted by: Kevin75
from Washington, DC
I have used many programs. This is the easiest to use and quick. Having four kids, I don't want to spend a lot of time on my taxes. Turbotax is quick and easy.
What's great about it: Quick and easy
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Incompetent Validation Process
on April 12, 2014
Posted by: rbirge
from coventry, CT
While I was e-filing, I repeatedly got validation errors claiming there were updates available. However, there were no updates available in reality, but the program kept going through the process. I finally got it to work by closing the program and reopening it. Then it worked, but this should not be necessary. You should not even let someone get to the e-filing window without making sure all the updates have been downloaded.
Enormously frustrating and seriously bad programming.
What's great about it: Easy to use
What's not so great: Validation is seriously flawed and often incorrect
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: Dariad254
from Mountain View CA
I love Turbotax, but this year I ended up doing my taxes over a 3 day period of time and when I went to file it would not allow me to. I updated everything several times but still no luck e-filing. Finally my husband told me to save my files close Turbotax, reopen it and try again. That worked but I would have never known to do that. The only other issue was the program would not allow me to correct something that kept coming up as wrong, I finally gave up, I could not find the schedule it was telling me about nor could I change the number, this was frustrating. But all in all I love the program
What's great about it: The program mostly helps me understand everything I do
What's not so great: the efiling procedure
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
6 year
on April 12, 2014
Posted by: debidoda
from California
For someone that has TWO masters degrees, I hate to say it, but I'm still pretty lame and I do need clarification at this every year. So, I really prefer specifics, detailed specifics, as if you are asking a five year old as to the information you are seeking when I have to refer to a prior year. Even the meaning of the words or document, as I am not a mathematician. Face it, I'm lame at this and I really cringe every year I do this and pray that I have not messed it up, even though I go through the review and you guys review and I submit my taxes. Just sayin....
I work and have a very "part time" business...
Overall, I learn about this, but I still pray about it every time.. LOL
I work and have a very "part time" business...
Overall, I learn about this, but I still pray about it every time.. LOL
What's great about it: i'm getting better
What's not so great: still have to take a few weekends top get it done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Brainer - Turbotax is just right for me!
on April 12, 2014
Posted by: Lenmills
from Treasure Island, FLorida
I've used TurboTax for 12-15 years now. They stay on top of the tax laws so I do not have to research lots of IRS Pubs. I do sometimes check them out online just to get a warm fussy. I don't always get a tax refund but I have always felt that TurboTax and I get our taxes right. I have always been very satisfied with my filings.
What's great about it: It ask all the questions, leads you through and checks everything.
What's not so great: I get completely wrapped up in doing me taxes, it's hard to stop and take a break.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Done!
on April 12, 2014
Posted by: tmount
from North East, PA
I can do my own taxes with the program and it walks me through each step with ease.
What's great about it: The program walks you through it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable Outcome
on April 12, 2014
Posted by: GuvB
I have used Turbo Tax for my person tax returns for many years. I especially like the opportunity to purchase audit defense at an affordable rate. I find Turbo Tax to be reliable, accurate and exceptionally easy to use. I plan to be using it for years to come. Thank you, Turbo Tax, for lowering the stress and anxiety that always accompanies tax season.
What's great about it: ease of use, good directions, running tax totals, audit defense
What's not so great: none
Written by a customer while visiting turbotax.intuit.com