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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good program. Downloaded version is better
on April 12, 2014
Posted by: DeeAnne1
from California
Only one problem with the online version. I rent rooms in my home and the online version would not take me to the business deduction for property taxes but I could not answer the quesion "Are you a real estate professional" with yes.
The help line had me use the download version and everything was fine after that.
What's great about it: quick and easy
What's not so great: Sometimes the logic of where it takes you next seems wrong
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy return. Did it all manually
on April 12, 2014
Posted by: Gregormit
from Woodland Hills, CA
e-filed state return ok. Federal return required an update which I tried 5 times & did a review each time without satisfying anybody particularly me, I finally snail mailed a copy of my federal return which lowers my respect for Inuit.
What's great about it: Quick & easy
What's not so great: eFiling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good this year!
on April 12, 2014
Posted by: syosset
from Orlando, Florida
I understand that you have to deal with the IRS regulations but this year for the first time there was a problem with my husband's THird party sick leave. With no amount in box 1, it said I couldn't efile. Luckily the turbo tax question/answer area lead me to know that I didn't even have to report this W-2, so I deleted it and then was able to efile my taxes. What a GREAT system! I've used turbo tax for years and now my children use it too!
What's great about it: It walked me through all the parts I had to deal with and showed me last years as a reminder! Great system!
What's not so great: It doesn't have my brokerage, ING, to download directly. I hate entering all these numbers! Please add them!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on April 12, 2014
Posted by: sdmillertx
from Rockport, TX
The software more than met my expectations. It was easy to use, understand, and navigate through my taxes and the State taxes only took a few minutes to complete. I felt confident after the TurboTax reviews were made to check for error and audit issues. Overall great product I will use again next year.
What's great about it: The software was easy to use, understand, and navigate through my taxes.
What's not so great: Printed forms had to be ajusted to fit page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ohio tax return
on April 12, 2014
Posted by: msps2
from Ohio
I was very pleased with the ease of doing my taxes; however when it came to e-filing my state return, I did have difficulty following the instructions provided. It took me to too many screens and I had difficulty with my passwords(probably my fault) I am not very computer literate. The overall experience was good.
What's great about it: easy instructions
What's not so great: had trouble e-filing-trying to figure out how
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 12, 2014
Posted by: PJMedTech
from West, TX
Very user-friendly. I particularly liked the donations to charity section which values used items.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Sucessful Tax Filing
on April 12, 2014
Posted by: Jim2295
I have use TurboTax for years. It is always enjoyable, given the subject matter.
What's great about it: Ease of use, ability to complete some complex items and overall review of what was entered.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made a Confusing Situation Easier
on April 12, 2014
Posted by: ehdevlin
from Houston, Texas
This was my first full year of operating my own company. We are expanding rapidly, but in these early stages I did not want to waste capital on any administrative functions that I did not have to. Taxes was one of the areas that I was concerned with and Turbotax helped take a lot of the fear out of that issue
What's great about it: Nice step by step
What's not so great: not enough information in the detailed help
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com