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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
OK Product
on April 12, 2014
Posted by: Lonan
from WA State
I am a retired CPA, so know my way around most taxes and have used this, as well as other, tax prep software for several years. TurboTax seems to be getting more difficult to navigate rather than simpler.
What's great about it: Easy to e-file.
What's not so great: Took way too long to navigate for my short return. Need a free state filing, not just federal.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost perfect
on April 12, 2014
Posted by: Huskerclan
from Omaha, NE
I really like using Turbo tax. The only thing that keeps it from being perfect is that in the investment section I have problems with reporting income from grants of restricted stock from my employer. Nothing ever 100% matches up with what is provided by etrade.
What's great about it: Clear questions easy to answer
What's not so great: Investment section is confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on April 12, 2014
Posted by: bb24
from Denton, MD
You have everything at your fingertips with Turbo Tax. The expense is less than using an accountant or tax service. You have the convenience of keeping your records in your PC & printing copies when you need them.
What's great about it: Takes you through each step with ease & provides lots of helpful hints/guides. Much less expensive than a tax service.
What's not so great: I dont see any cons to using this software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy, Affordable, and Fast
on April 12, 2014
Posted by: kconolly
from Haymarket, VA
The overall experience was awesome because it does most of the calculations, questions, and finds errors. You can e-file it and get a quick return, also looking for additional deductions that you might qualify for. It was the easiest way to file my return using my computer and took less time and money than going to a tax professional. Ultimately, I liked the convenience of being able to save it, print, and e-file it. I would recommend this to anyone who wants to do taxes and needs any help.
What's great about it: The turbo tax software allowed me to follow step by step for each section allowing me to do it quickly & accurately.
What's not so great: It kept asking me to update first before being able to e-file it, once I did it took 2 tries and then validated it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes life easier
on April 12, 2014
Posted by: MaidMary
from Fayetteville, TN
Have utilized Turbo Tax for years and enjoy how easy it is to doing compared to handling long hand. Was disappointed I couldn't get last year's tax info brought in, realized after I had started that I hadn't moved last year's files to new computer and was unable to easily find info to do so. Thank you for saving me time Turbo Tax!
What's great about it: Completing taxes was quicker than by long hand
What's not so great: Couldn't get last years taxes brought in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good program. Downloaded version is better
on April 12, 2014
Posted by: DeeAnne1
from California
Only one problem with the online version. I rent rooms in my home and the online version would not take me to the business deduction for property taxes but I could not answer the quesion "Are you a real estate professional" with yes.
The help line had me use the download version and everything was fine after that.
What's great about it: quick and easy
What's not so great: Sometimes the logic of where it takes you next seems wrong
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy return. Did it all manually
on April 12, 2014
Posted by: Gregormit
from Woodland Hills, CA
e-filed state return ok. Federal return required an update which I tried 5 times & did a review each time without satisfying anybody particularly me, I finally snail mailed a copy of my federal return which lowers my respect for Inuit.
What's great about it: Quick & easy
What's not so great: eFiling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good this year!
on April 12, 2014
Posted by: syosset
from Orlando, Florida
I understand that you have to deal with the IRS regulations but this year for the first time there was a problem with my husband's THird party sick leave. With no amount in box 1, it said I couldn't efile. Luckily the turbo tax question/answer area lead me to know that I didn't even have to report this W-2, so I deleted it and then was able to efile my taxes. What a GREAT system! I've used turbo tax for years and now my children use it too!
What's great about it: It walked me through all the parts I had to deal with and showed me last years as a reminder! Great system!
What's not so great: It doesn't have my brokerage, ING, to download directly. I hate entering all these numbers! Please add them!
Written by a customer while visiting turbotax.intuit.com