Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on February 3, 2014
Posted by: Smitty8431
from Selma, Tx
Easy to use except for the address of Payers on 1099-R; you list 3 lines and the program does not accept an address unless it's entered on the third line. I guess the second line is for an Apartment number or something else. Not sure.
What's not so great: Address line of Payers on 1099-R, no clear instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 3, 2014
Posted by: Oakcreek
from Verona, Kentucky
The entire experience of both Federal and State completing forms and filing was very easy and required little time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simpliest Yet
on February 3, 2014
Posted by: preacherjohn54
from Indianapolis, IN
This is the easiest filing taxes has ever been. I had to pay but much less than if I had tried to do them myself.
What's great about it: Very simple to follow instructions
What's not so great: Made having to pay not so painful
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Federal Version Excellent, State confusing
on February 3, 2014
Posted by: marys52
from Farmingdale, Maine
Federal forms are fairly easy, though time consuming. The state one (MAINE), however, is always confusing to me, especially the pension income deduction questions. It might be better to actually have one fill out the worksheet instead of asking confusing questions about it. Every year, I spend at least 2 hours trying to interpret it.
What's great about it: Easy walk through of detailed steps.
What's not so great: Time consuming.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes a complicated process easy to use!
on February 3, 2014
Posted by: dschroe260
from Louisiana
We've used TurboTax since1992 and have been so thankful for the expertise lent to this product! I took the tax course in 1992 & 1993 to work for a tax company (which definitely helped), but the tax laws keep changing every year -- BUT TurboTax takes all this into account and produces a product every year that is impeccable! AND if you feel the need, they offer immediate assistance and Audit Defense...for a reasonable price as compared to tax processing companies or CPA fees. Thank you TurboTax!
What's great about it: Various levels of complexity made easier to understand!
What's not so great: It does take time and common sense to get through all topics!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated Taxes Done Easily
on February 3, 2014
Posted by: JPinOhio
from Medina, Oh
My taxes are complicated to say the least. I'm a Commercial Pilot and subject to DOT requirements and a Film Maker that incurs Production costs. Both are Self Employment as well as having the occasional W-2.
Needless to say I have to Itemize taxes and have two Schedule C's as well, plus the typical deductions of kids in college and a house.
Turbo Tax removes a lot of the complexity of tax time without having to pay a Preparer upwards of $500-$1,000 to go through all this for me.
What's great about it: Ease of Use, Accuracy
What's not so great: Definitions sometimes hard to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 3, 2014
Posted by: jake4spot
from Fayetteville, NC
Turbo Tax made doing my taxes a pleasure! I will recommend this program to all my friends.
What's great about it: Easy to follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's getting more and more expensive
on February 3, 2014
Posted by: Curly02
from California
I've been using TT for 8 years and I like it, except that it's gotten too expensive for me over the last few years. They've got me hooked because it's so easy to import information from year to year, but I'll have to look for alternatives.
What's great about it: Easy Step-By-Step
What's not so great: Sofware is now too expensive; State e-File even more expensive
Written by a customer while visiting turbotax.intuit.com