Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
great turbo tax works for me
on April 12, 2014
Posted by: ctosswalker
from Cedar Springs , MI
Turbo tax gets better each year even when I thought you could not get any better.
Thank you Turbo tax.
What's great about it: easy to inp0ut, real time tax calculations as you input
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding Product
on April 12, 2014
Posted by: SouthORed1
from Omaha, NE
Have used Turbo Tax for years and it keeps getting better.
What's great about it: Saved me several hundred dollars
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gotta Love It
on April 12, 2014
Posted by: J504
from Idaho
Absolutely love it. I have been using Turbo tax for years and it keeps getting even easier, even through dramatic financial changes. I love that I can learn so much from the program and it really helps me as I keep track of records for the next year. No reason anyone should ever need to go anywhere else.
What's great about it: Extremely easy to use and walks you through each step of the way.
What's not so great: Not a one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 12, 2014
Posted by: PEACEALWAYS
from West Virginia
I have always done my taxes and this was a good reasurance that I am doing them correctly. I did get one refund that I may not have on my own. It worked.
What's great about it: Even though I am not extremely computer savy I was able to do this.
What's not so great: I did not realize I would have to pay for the state and to file.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some Good, Some Bad
on April 12, 2014
Posted by: gsavage
from Elizabeth, CO
This was my first attempt at a business return in many years, and the new process was confusing. Much of the terminology was bewildering. Perhaps you could add a second level of explanation for novices.
My brokerage firm always seems to date some of their transactions in the year following the tax year. I have no way of knowing whether the date is accurate, but it is always zero sum. Can you provide a delete capability instead of asking me to make up a date or do basically useless research?
What's great about it: Still easy to use and provides good guidance for the most part.
What's not so great: It asked for forms like 1099r and didn't clearly show how to pull up those forms from the previous year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TOOK A LONG TIME!
on April 12, 2014
Posted by: drDEBBAN
from Texas!
Took me 8 hours to finish! Granted there were lot of items to cover (purchase and sale of 2 houses, 2 rental properties, etc.). I liked the step-by-step guide.
At the end it got frustrating. The software detected some errors in input/ calculations but had no clue how to fix them. A suggested value to enter for the erroneous entries will be helpful!.
What's great about it: INTERACTIVE
What's not so great: IT COULD NOT SELF CORRECT THE ERRORS DETECTED AT THE END OF THE PROCESS
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Business
on April 12, 2014
Posted by: FtW14
from Fort Worth, TX
Excellent and the best way to prepare your taxes. Easy explanations and able to ask questions and obtain professional help if needed. Should be used by everyone except those with the most obscure and complicated cases.
What's great about it: Easy to follow, does a great job
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 12, 2014
Posted by: RefundBliss
from Pittsburgh, PA
I have been using TurboTax for years and excellent tax program to use.
What's great about it: Great "Do it yourself" button
What's not so great: Sometimes hard to go back to change something
Written by a customer while visiting turbotax.intuit.com