turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Thorough Review of my Situation
on March 17, 2014
Posted by: Daveboater
I have been using TurboTax for a number of years, and it has gotten better and easier to use each year. I would recommend it to anyone with a small business, especially if you use Quicken or Quick Books to keep up with the business. Keep up the good work!
What's great about it: Passing of last year's data to this return
What's not so great: Entering deductions to charity can be tedious
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Product!
on March 17, 2014
Posted by: BandTClark
I've used TurboTax for nine years and wouldn't even think of changing. I love the way it integrates with Quicken and is able to handle everything I need!
What's great about it: So easy to use. Help screens are great. Option to use forms.
What's not so great: When working on Business Section, would like to which business file I'm working on - mine or my husbands. Names at top.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent
on March 17, 2014
Posted by: lorikib
This is so much better than using and paying for a "Tax Person." When I hit a stumbling block, I was able to call and talk to a real tax professional who actually was able to view my return screen and help me out. She answered every question I had.
I have been using Turbo Tax for the past 15 years and highly recommend it!
What's great about it: Step-by-step guide. Community Help. When I couldn't find my answer, was able to call and talk to a real live tax expert
What's not so great: Sometimes took me back further than I needed to go if I needed to review or change something
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Once again
on March 17, 2014
Posted by: Cecil48
Turbo-Tax walked me through the steps fairly easily. Was able to do "What-If's" fairly easily. New issues this year yet was still able to get through OK.
What's great about it: Fairly easy to use.
What's not so great: A real person to talk to would be nice.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Life made easy
on March 17, 2014
Posted by: JJS2310
would be nice if errors found showed where the fix is located, then add RED to the error so it shows up clearly and explain how to fix.
What's great about it: Simple to use
What's not so great: errors caught-fix unclear Bit expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Little Miss Accountant
on March 17, 2014
Posted by: NoleChick
Fairly easy to use. Explanations or examples are helpful. Work at my own pace. Nice to have information saved from last year. Error check is really nice. Makes me feel like I am just as smart as a high paid accountant.
What's great about it: Easy to Use
What's not so great: Occasionally Stuborn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 17, 2014
Posted by: cotus
I wish it were possible to print out a "workbook" containing all of the questions and answers pages from the woksheets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Home & Business Review
on March 17, 2014
Posted by: Dennis3816
Had to re-do my return three times. I usually follow the "interview" route but got confused in the business portion. Not being an accountant, I often didn't understand what the questions were asking for. Third time was a charm, since I eventually figured it out.
What's great about it: Quick calculations
What's not so great: Confusing walk-through of the business portion
Written by a customer while visiting turbotax.intuit.com
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