Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
This Year's Fun with Taxes
on April 12, 2014
Posted by: AppraiserJim
from SF Bay Area
Turbo Tax does not give me attitude. It doesn't tell me I am an idiot and doesn't argue. It gives me clear instructions as to what I need and what my options are. It does not care what I am wearing or what time of day it is. It just sits there and helps me do my taxes...
What's great about it: I was taken by the hand and simply had to follow...
What's not so great: what's with the little add on fees?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: Iwt2bO
from Oakland, CA
The con was that at the end, it would not transmit the return. I kept getting the same message that updates were available, so I kept downloading and installing the updates, whatever they were, then I went through the entire return, but after 3 times, nothing in my taxes had changed. I finally resigned myself to printing it and mailing it, but then I closed it and went back, tried again, and the fourth time, it worked!
What's great about it: Walked me through the process
What's not so great: When I was ready to file, it kept having me download updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 12, 2014
Posted by: BigL1336
from Plymouth,MI
I use turbo tax every year and it just gets better. Connecting to my banks and brokerages directly seems scary but saves me a bunch of time.
What's great about it: Covers every topic easily
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
SO so
on April 12, 2014
Posted by: scottjjjjjjjjjj
from Westfield ma
Turbo tax failed to give me a good feel for the IRA roll over and failed to Help me with car dectuctions for my sales job.
There are several programing mistakes
I have to get out side help. To resubmit an amended returen.
Most likely I will not use turbo tax again. I have for the last seven year for simple tax. No for
What's great about it: I like the transferable from one year to another.
What's not so great: Turbo tax failed to make me comfortable with my job change and IRA transfer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go All In
on April 12, 2014
Posted by: kitchencat1
from Orlando, Fl.
Been using these products since 1995. still the best I think. If I have my information organized....I am done in an evening and i wait till next day to review and file. this edition worked well for me.
What's great about it: quick and easy
What's not so great: sometimes had a mind of own
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Comp;ete
on April 12, 2014
Posted by: MITEngineer
from Kensington, MD
I really like Turbo tax and all the help available. I am hesitant to take the advise of the community since I don't know if they are correct.
What's great about it: Turbo Tax walked me through every possible scenario.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid, useful program
on April 12, 2014
Posted by: CaptLancer
from Sandy, UT
I've used Turbotax (and Quicken) since it first came out--I like it and I continue to buy and use it.
What's great about it: Leads you through it, carefully
What's not so great: If you know what form you want to look at specifically, it's not clear how to get there easily.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The help you gave is great.
on April 12, 2014
Posted by: VickySue
from Luna Pier, Mi
I have used Turbo Tax for 3 years now -- love it--wouldn't use any other filing system.
What's great about it: Everyone there is always so helpful
Written by a customer while visiting turbotax.intuit.com