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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
confusing, expensive,
on April 12, 2014
Posted by: asuarch
from Phoenix
Unhappy with Turbo Tax. Last year I will be using it.
What's great about it: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Get Your Act Together
on April 12, 2014
Posted by: MadinMichigan
from Grand Rapids, MI
Nothing like a little more stress added to tax filing. We are Mac users and ran into trouble e-filing and finally found out all we had to do was eject the disc, quit program and restart. There were no instructions to do this at the start. We also had trouble with having to re-complete sections of the federal form because it did not save. We were also unable to use this for our two city tax forms and we were unhappy about the large e-filing fee for State of Michigan tax forms. We've used Turbo for years, but will watch for another competitive tax filing software.
What's great about it: We eventually were able to e-file
What's not so great: Poorly designed user interface
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need an Accounting Degree
on April 12, 2014
Posted by: zo111
from nyc,ny
I have a stock option plan. If turbo tax created some 'fake' return examples to help people understand how to enter the data it would be great
What's great about it: good support and relatively straight forward
What's not so great: It is frequently hard to understand where each number goes in
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product
on April 12, 2014
Posted by: Beltons
from Grand Rapids, MI
Have been using TurboTax Home and Business for a number of years and have been very happy. Very helpful that it pulls info from past returns and accounting software. ItsDeductible gives us good values on donations. I will continue to use it and recommend it to others.
What's great about it: Detailed, Easy to switch between forms and step-by-step, help is very good.
What's not so great: Bit difficult to get back to review sections. High cost to e-file my state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just Click and Type, Simple
on April 12, 2014
Posted by: TaxedInArizona
from Glendale, AZ
Use TurboTax every year and love it. It is the best IMO.
What's great about it: easy interface with the interview process
What's not so great: could not load the State update until I logged in as an Admin
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
This Year's Fun with Taxes
on April 12, 2014
Posted by: AppraiserJim
from SF Bay Area
Turbo Tax does not give me attitude. It doesn't tell me I am an idiot and doesn't argue. It gives me clear instructions as to what I need and what my options are. It does not care what I am wearing or what time of day it is. It just sits there and helps me do my taxes...
What's great about it: I was taken by the hand and simply had to follow...
What's not so great: what's with the little add on fees?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: Iwt2bO
from Oakland, CA
The con was that at the end, it would not transmit the return. I kept getting the same message that updates were available, so I kept downloading and installing the updates, whatever they were, then I went through the entire return, but after 3 times, nothing in my taxes had changed. I finally resigned myself to printing it and mailing it, but then I closed it and went back, tried again, and the fourth time, it worked!
What's great about it: Walked me through the process
What's not so great: When I was ready to file, it kept having me download updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 12, 2014
Posted by: BigL1336
from Plymouth,MI
I use turbo tax every year and it just gets better. Connecting to my banks and brokerages directly seems scary but saves me a bunch of time.
What's great about it: Covers every topic easily
What's not so great: None
Written by a customer while visiting turbotax.intuit.com