turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
on April 12, 2014
Posted by: ztilelady
from Longmont Colorado
Response to questiion using Help very slow.
What's great about it: Was quick and easy up until it came time to submit
What's not so great: Submittal was impossible, errors, not able to submit and had to file by mail, already paid for e-file of state,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Rocks
on April 12, 2014
Posted by: JTKERR
from Richmond VA
Thank you Turbo Tax - I don't know what I would do without you! So many people try to convince me to file with a tax person - as our taxes are getting more complex by the year. My husband and I are both high income earners - with investments/LLCs/business deductions - yet we can do it with TurboTax -
I figure - why gather all the paperwork - which takes the most time - and take it to someone to do the quick thing - when I can just enter it all into Turbotax -
What's great about it: Complex taxes made easy!!!!
What's not so great: Absolutely None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very confident
on April 12, 2014
Posted by: Takipat251
from Brooklyn, NY
I've been using turbo Tax for over 12 years prior to Turbo Tax my tax preparation was done manually. With Turbo Tax I am very confident that I am receiving all tax credits due. being a long time customer of Turbo tax I find the experience gets easier every year and I highly recommend it to my family and friends.
What's great about it: Easiest Tax preparation ever !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very very good.
on April 12, 2014
Posted by: Dondalou
from Lake Stevens, WA
I have done my own taxes for years. I was up against a new challenge with my taxes regarding 401Ks. Turbotax got me through it smoothly. Thanks Turbotax!
What's great about it: knew answers to my questions
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Helped me through
on April 12, 2014
Posted by: MOMSTUFF
from New Alexandria, PA
I've been using Turbo Tax for years and have very few complaints.
What's great about it: You can enter without the interview
What's not so great: Depreciation difficult to calculated on old items
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
A Hard Time
on April 12, 2014
Posted by: Mick32
from Garrison, NY
1) questionnaire repetitive, too many instances where information should have been auto-filled wasn't.
2# too many instances where questions were phrased in "tax speak," rather than simply stated; and link to further explanation was not helpful.
3# Glitch: Problem with 1099-R: prevented from filing NY State because line 12a #1,200.00) was misread as greater than and equal to line 2a #12,000.00). forced to print file and submit by snail mail.
What's great about it: Fairly easy to do
What's not so great: Too many glitches this year...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Filing didn't take as long as before!
on April 12, 2014
Posted by: mmassagetherapy
from Anchorage, AK
- Wish there was a way to edit transferred data from a previous tax return, once already uploaded into the new tax return
- Few of the new topics, which applied towards my situation, were not thoroughly explained or not enough examples were given (i.e. deductions in regards to work-related move - turbo tax should explain if people who move because of wanting a better job or further experience in their field, although not previously having applied or having been accepted by an employee, should be included in this deduction)
What's great about it: Step-by-step was helpful!
What's not so great: Few topics not thoroughly explained
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick & easy
on April 12, 2014
Posted by: Faubrin
from Tucson, AZ
I've used TurboTax for the past 5 years and it's great! Takes me about 3 hours to answer all the questions (I have a rental property too). I just answer all the questions and it itemizes everything for me.
What's great about it: asked all the questions
What's not so great: I still need to gather all my forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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