Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
States need attention
on March 16, 2014
Posted by: JonBro
Overrides should not disqualify one from e-filing. Why? Am I missing something here? Unfriendly in several respects as to states. Could not e-file just because an S-Corp withheld some state tax for me. Good grief!! As resident of ND also filing in MN, entering info at MN level very unsmooth. Also was informed to file MN first---is that really true? I'll not file until 1st week in April---response would be appreciated if the above can be changed. Otherwise, I'm really not satisfied with Turbo Tax this year and will likely check around for next year. (Been with you guys for 11 years up till now).
Nice feature is that it starts with downloading what I did last year & then modify that. That is so much easier than typing out the names of the charities that I give to year after year, or the same investment company year after year.
My experience in the overall was very good. I have always liked the Step by Step format. Sometimes changing or correcting something can be difficult because the information is derived from another place on the return. That is not TurboTax's fault but a quirk of the way the income taxes are generated.
What's great about it: Step by step process is thorough and reassuring that all deductions have been found.
What's not so great: Figuring out what to do to change something can be difficult.
Thank you for this program, it helped me thoroughly!! This is my first time trying to accomplish this by myself. Thanks for making this program user friendly. I am happy that I got through without trouble.
What's great about it: I liked the "walk through each step help"
What's not so great: 0
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)