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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2014TTax
on April 12, 2014
Posted by: dongale
from South Easton, MA
MA State Program had a few flaws.
What's great about it: Relatively Straight Forward
What's not so great: Minor Errors in MA State Tax Questions and information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and efficient
on April 12, 2014
Posted by: DMArch
from Mahopac, NY
5 hours start to finish. Errors corrected in 10 minutes. No complaints. So easy to use. Love that it imports all data and information from my previous years tax return. Saves so much time and re-typing.
What's great about it: Explanations of tax sections and deductions
What's not so great: Could not import my financial investiment information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy does it
on April 12, 2014
Posted by: TitoE
from Whittier, CA
I've been using TurboTax for a number of years, each year there is some improvement. Keep moving forward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good program, but price too high
on April 12, 2014
Posted by: dcobrut
from DC
Turbo Tax doesn't fill in all the information on the state tax forms. I don't understand why I need to re-enter our children's names and ssn's when that is already part of the federal form.
What's not so great: Much more expensive than the year before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo tax
on April 12, 2014
Posted by: KathyJoh
from Hobart, IN
I love using Turbotax. It's easy with the fill in format.
What's great about it: Easy fill in format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for the extra help
on April 12, 2014
Posted by: semihappytaxed
from Broomfield
By and large it was excellent -- step by step, easy to follow, for both my main job and side business. Fill-in-the-blanks beats the heck out of having to think about everything. The main problem was an 60-day rollover to an IRA that I couldn't figure out how to enter correctly. Finally, I called customer service, and after an interminable wait, talked to a very pleasant young lady who understood the problem exactly and walked me step-by-step through it -- solved the problem perfectly!! And she resolved a couple of peripheral problems along the way. I like how everything is linked, so things are automatically updated, connected, etc., and information from previous years is brought in. I fully intend to keep using TurboTax!
What's great about it: Easy to follow, step-by-step
What's not so great: Sometimes hard to figure out how to correct an incorrect answer, or find the right answer to begin with
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good program except for K-1 information
on April 12, 2014
Posted by: gbanker57
from Raleigh, NC
K-1 inputs do not transfer to form 1116 correctly if you have more than one of them for some reason and TurboTax help is not helpful.
What's great about it: Easy entry of most information
What's not so great: Have recurring problems with K-1 and form 1116 entries every year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: DJHinTN
from Germantown, TN
The product excels - and that is why I have used it for 25++ years. It is a comfort to know that the product is so well designed and supported. Audit Defense is amazing - or I got very lucky with the rep assigned to my issue in past. Try to get some of the complicated nature organized so users can regain the intuitive feel. Try to work on the hlp. It is simply useless except for the most basic questions. Community searches are like a needle in a haystack.
What's great about it: Complete. Thorough. Well integrated. Mostly intuitive.
What's not so great: Have lost some of the intuitive nature of the product over the years. Getting help in specific areas is weak.
Written by a customer while visiting turbotax.intuit.com