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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent Product
on April 12, 2014
Posted by: laj1125
from Bowie, Maryland
I have used TurboTax for the past three years since my CPA made an error on my taxes and charged me more than I have paid in the last three years to prepare my own taxes via TurboTax (even with audit defense and e-file fees). I would recommend this product. I never imagined doing my own taxes until TurboTax. Excellent product!
What's great about it: Ease of use.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mom's Awesome Refund
on April 12, 2014
Posted by: UllaZ
from South Salem, NY
The easy to use guide to help you enter data is very useful. One improvement is to have the calculator icon present and have it scroll the data entries as you go
What's great about it: Easy to use
What's not so great: Not sure when to enter zeros and when not to
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good tax package
on April 12, 2014
Posted by: optionsdog
from st. lous, mo
good package for tax preparation.
What's great about it: on line community
What's not so great: charging extra for state efile
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Process
on April 12, 2014
Posted by: SherryY
from Salt Lake City, UT
I've used Turbo Tax for years without any issues or problems. This year, I thought I would try a different brand of software. Big mistake. After installing, I discovered the only way to get my information in the program was to scan everything. That made me stop right there. I went and got Turbo Tax, and everything went fairly smoothly. (Sending back the other for their 100% satisfaction money-back guarantee.)
I will stick with Turbo Tax from now on.
What's great about it: Easy to install; easy to move through each screen; information windows available when help is needed; free call for help
What's not so great: State return had a section that wasn't clear; had to call for help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
FRUSTRATED
on April 12, 2014
Posted by: LAKERAT2
YOU HAVE REALLY SCREWED UP A PROGRAM THAT WASVERY USER FRINDLY IN THE PAST. COUL NOT GET BACK TO SOME FORMS AND NO HELP WAS GIVEN.. I COUNLD GO ON, BUT I'LL QUIT FOR NOW.
What's great about it: EASY TO LOAD
What's not so great: INSTRUCTION VAGUE AND INCOMPLETE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
almost there but interview is still botched
on April 12, 2014
Posted by: Bokmusey
from Scarsdale, NY
Too bad the interview caused me to screw up a few times on cars, home office, HSA and other sharing issues.
What's great about it: better than a greedy accountant
What's not so great: interview not great for sole proprietors with multiple businesses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10th year with turbotax...won't use any other!
on April 12, 2014
Posted by: lmd1
from Hattiesburg, MS
Thanks for making tax filing easy for the past 10 years. It's still not enjoyable, but a whole lot easier than it used to be.
What's great about it: Ease of use for any situation
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
squirrel's 2013 review of turbo tax
on April 12, 2014
Posted by: squirrel59
from Bethlehem, PA
Installation is quick and easy. I've been using Turbo Tax for a while. My personal information and financial institutions are imported into the right worksheets and forms for you from the previous year's Turbo Tax software. It saves a lot of typing. I like that you can choose how to fill out the forms. You can choose from an easy guide or browse on your own or switch back and forth. With the easy guide, the software fills in the form by answering questions pertaining to your tax situation. You can choose to browse through the different parts of the return on your own. When you are done, Turbo Tax software will review your return for errors.It's great that Turbo Tax will even e-file your return for you. Filing is very easy and quick from start to finish.
What's great about it: step-by-ste guide
What's not so great: none
Written by a customer while visiting turbotax.intuit.com