turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Great Experience
on April 13, 2014
Posted by: Nautijo
from Chino, CA
This is the first time I've reviewed something online, but I've been using Turbo Tax for several years now and I can say that it is really easy to use and understand. My wife used to do the taxes manually, but when she started a business and I started to get into investments, I felt that it would be a lot easier if I had help from a tax software.
I like that Turbo Tax can download most of the things that I need enter, and I still have the option to review them. In fact, it would be nice if everything can just be downloaded, and all I had to was check if they were correct, but unfortunately, some trading companies don't allow Turbo Tax to download information.
There has been some improvements to Turbo Tax over the years, but I expect a lot more to make tax preparation easier (and more enjoyable, since it is kind of a boring and tedious job). It would be good to add a progress bar, so you know how much more you need to do if you stop and take a break. It would also be good to go back to the last place you were in before you saved and exited.
Overall it is a great product!
What's great about it: Easy to use and understand
What's not so great: No progress bar, doesn't take you back to where you last saved
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Slick and Easy
on April 13, 2014
Posted by: Tullier
from OK
Some of my tax documents are late getting to me every year. This is no problem- I know from past years experience that I can still complete my return on time with turbo tax. The grouping of the topics covered flows with my accounting methods. I have used turbo tax for about ten years, and as my financial situations have changed- there has been a turbo tax software for it. thx
What's great about it: Completed return on my time schedule
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
contribution to ira or sep was torturous
on April 13, 2014
Posted by: Rich100
from SF CA.
hard to get a grip on what had to be done to have contributions in sep, roth, ira's in business and personal. when I went to verifiy what the contributions were to be, it was twisted around and not what I wanted. Had to go back and forth from personal to business for an hour before the light came.
What's great about it: 80% is straight forward
What's not so great: the contributions to the savings plans between personal and busines is a land mine
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great for Small Businesses
on April 13, 2014
Posted by: snaphappy
from Memphis, Tn
I'm a DBA making six figures. The first year I was in business I paid a pro quite a bit of money and all she did was just punch the numbers in and give me some tips. Every year since I've been punching the number in myself and getting tips on Google for free. TurboTax saves me a lot of time and money :)
What's great about it: Easy to Use, Quick, Allows More Control if You Know What You're Doing
What's not so great: Import Data from Last Year? Can Never Figure Out How
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TT Review
on April 13, 2014
Posted by: cdnhoser
from Alameda, CA
TT is always good. But this year's version seemed really unstable.
They should add a feature where you can view previous years returns if needed.
What's great about it: Simple, as usual
What's not so great: Crashed multiple times
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Decent program
on April 13, 2014
Posted by: genefosa
from Massachusetts
I didn't have much money this last year, so there was little to have to be concerned with when filling out these forms. The directions are clear and easy to understand.
What's great about it: The time spent was adding up figures, so that they could go into the right categories.
What's not so great: time consuming
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
my 2013 return
on April 13, 2014
Posted by: LennyHIII
from Westbury, NY
I feel there are a couple of question that need further explanation and examples.
What's great about it: easy use of software
What's not so great: Had a hard time understanding some of the questions being ask.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I'm not perfect but Turbo Tax Is!
on April 13, 2014
Posted by: GFG1955
from San Antonio Texas
There's nothing like Turbo Tax, it's magical, like stars rolling arround my computer and whamo it's complete. I have enjoyed using Turbo Tax for years and I will continue using it until my heavenly father calls me home.
My gratitude to Turbo staff for a quality and valuable software.
What's great about it: Turbo Tax is like having someone next to me thru the process
What's not so great: No credit for buying the software
Written by a customer while visiting turbotax.intuit.com
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