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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Decent program
on April 13, 2014
Posted by: genefosa
from Massachusetts
I didn't have much money this last year, so there was little to have to be concerned with when filling out these forms. The directions are clear and easy to understand.
What's great about it: The time spent was adding up figures, so that they could go into the right categories.
What's not so great: time consuming
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
my 2013 return
on April 13, 2014
Posted by: LennyHIII
from Westbury, NY
I feel there are a couple of question that need further explanation and examples.
What's great about it: easy use of software
What's not so great: Had a hard time understanding some of the questions being ask.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm not perfect but Turbo Tax Is!
on April 13, 2014
Posted by: GFG1955
from San Antonio Texas
There's nothing like Turbo Tax, it's magical, like stars rolling arround my computer and whamo it's complete. I have enjoyed using Turbo Tax for years and I will continue using it until my heavenly father calls me home.
My gratitude to Turbo staff for a quality and valuable software.
My gratitude to Turbo staff for a quality and valuable software.
What's great about it: Turbo Tax is like having someone next to me thru the process
What's not so great: No credit for buying the software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Again Turbo Tax!
on April 13, 2014
Posted by: Happy4TurboTax
from Brentwood, CA
I'm always impressed with Turbo Tax because it's like having a tax consultant and an accountant helping you step by step through the tax forms.
I especially like the way Turbo Tax helps guide me through the tax laws, pointing out changes, options available, and then recommends the best solutions for my specific tax situation.
I also appreciate how Turbo Tax helps me plan for next year. And it's awesome how Turbo Tax saves information from previous years and transfers all that information over for next year! Beautiful!!!
Thank you Turbo Tax!
I'll always rely on Turbo Tax to get my taxes done right!!!
LP
I especially like the way Turbo Tax helps guide me through the tax laws, pointing out changes, options available, and then recommends the best solutions for my specific tax situation.
I also appreciate how Turbo Tax helps me plan for next year. And it's awesome how Turbo Tax saves information from previous years and transfers all that information over for next year! Beautiful!!!
Thank you Turbo Tax!
I'll always rely on Turbo Tax to get my taxes done right!!!
LP
What's great about it: Turbo Tax helps ensure all income and deuctions are added into the proper forms!
What's not so great: Sometimes when trying to enter updates Turbo Tax tries to make you keep re-entering a whole section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax 2013 vs. TaxCut
on April 13, 2014
Posted by: ToysRMe
from Cary, NC
Pro: handled K-1 details better than TaxCut.
Con: UNRELIABLE - kept LOSING DATA - it kept "forgetting" values every time I went back to the same interview point (i.e. I entered them once, moved on, went back to a previous point in the interview, and the values were GONE - REPEATEDLY - what would happen if I forgot to re-enter something I had already entered? Intuit would be LIABLE).
So it took longer to go through the interview than TaxCut. TaxCut was 100% reliable.
It didn't let me pay some points in current year, and amortize the others (on a re-fi for home improvement).
Charitable donations: it didn't ask for the address when I entered the value, when I already had the information out!! Poor flow design.
It asked for property tax, so I put in car taxes (considered personal property in many states), then asked for it AGAIN later in Deductions!
1099-G: it didn't require for state or state ID# (10a/b)
What's great about it: Better handling of K-1
What's not so great: Loses data
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 taxes
on April 13, 2014
Posted by: trvettese
from berlin nj
been using for several yrs. no major issues
What's great about it: pretty easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
found clitches
on April 13, 2014
Posted by: cox366
from PA
a filing error came up with with "dtdate was estimated" or something close to this and it took me some time to figure out what it, was referring to.
a few step by step question would have the radio button for me or spouse or both but have no description associated with it just the three buttons.
A number of times I would click the mouse and the program would jump two pages or so ahead.
Had to call a sales rep to get state filed. would not accept credit card online.
For the price of Home & Business I would assume theses items would have been fixed.
Long time use but this year the software was not up to my expectation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 13, 2014
Posted by: kldudkik
Oce you say "No, to the "Create a Turbo Tax account, it still asks questions. You should go directly to take the credit card information instead of asking other details.
Written by a customer while visiting turbotax.intuit.com