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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Excellent attention to detail; extra hints needed.
on April 13, 2014
Posted by: SteveJonKaplan
from Kearny, NJ
The best thing about TurboTax is that if you have a lot of experience preparing taxes, you can eventually find everything that you want. The main problem is that if you're not sure about something then you're not going to get much assistance. For example, under the section with home office deduction, a box asks what percentage of your business is done in your home office--without telling you that if you select a number below 50% then you won't be allowed the deduction and it won't explain why it wasn't allowed. When doing estimated taxes, there's no simple way to say "apply enough estimated tax to cover the first two quarters and refund the difference", which is probably what half of filers would prefer. Instead, you have to use a complicated route to figure this out yourself. For business owners, the organization method for Schedule C is very useful once you figure out how it works and allows for every deduction to be included somewhere and properly calculated. It would be helpful if future versions of TurboTax would send timely reminders about paying estimated taxes and would remind users about year-end benchmarks in November or December (such as doing Roth rollovers or making charitable contributions) before it's too late to change them.
What's great about it: Has everything there if you know what you're doing.
What's not so great: Additional hints would be highly useful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ez return
on April 13, 2014
Posted by: zamm
from Syracuse, ny
from the internet turbotax was giving us an error message with no directions as to where the error was or how to fix it. we could not find it, it was very frustrating. i contacted the intuit help line where it took him a long time to find it also. however he did and downloaded the desktop version for us and everything was sent without any problem. very greatful for the associate that helped us. thank you
What's great about it: once downloaded onto desktop everything worked wonderful
What's not so great: hard time using turbotax from internet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always works great
on April 13, 2014
Posted by: TomDrooger
from Spring Lake, MI
I am a very satisfied customer!! :) !
What's great about it: Ease of use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1 hour - record time!
on April 13, 2014
Posted by: bells99
from Boston, Ma
Great Product!
What's great about it: Automatically gets W2's and mutual funds.
What's not so great: Checking for updates needs to be faster
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy!
on April 13, 2014
Posted by: MurphyScott
from Charleston, SC
Very easy process with Turbotax Personal and Home Business Software.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 13, 2014
Posted by: DJ1957
from Newport, WA
Have used Turbo Tax for a number of years now and know the product well. Very user-friendly as the saying goes...
What's great about it: Easy to follow step-by-step instructions
What's not so great: this review was frustrating in that it wouldn't accept my 2-letter nickname
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Getting easier every year
on April 13, 2014
Posted by: JimStepp
from St. Anne, IL
The ease is getting better year by year. Highly recommend this product to anyone.
What's great about it: As time goes on, Turbo Tax seems to get easier to process
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great...!
on April 13, 2014
Posted by: STupidentry
from Wichita Falls, TX
All in all a great product. I've used it now for several years and it gets easier and easier. Thanks so much...!
What's great about it: Easy for a non-tax accountant to use.
What's not so great: Some confusion on navigating back and forth, but much eaiser than than when I did it all by hand.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com