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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Most confusing ever
on April 13, 2014
Posted by: SCChap
from Indian Land, SC
The few sections that were "new situations" for me to enter data, were not clearly instructed. I used the help questions numerous times and rarely got the answer I needed. Found more help on IRS website than in TurboTax.
What's great about it: I like the questions asked, to help avoid missiing key deductions.
What's not so great: Instructions not clear in many sections, FAQs not helpful.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you
on April 13, 2014
Posted by: taxseasonagain
from Ohio
Thank you for making this year as painless as possible again!
What's great about it: Easy to read instructions & entry parameters
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: elperro99
from Washington State
I got through it all in pretty good shape this year. I made one mistake missing a period entering interest, multiplying the entry by 100. My wife caught it in her review. Nothing TurboTax could have done about it.
What's great about it: Mostly better than in the past.
What's not so great: Not as much imported information [interest, etc] as in the past. Certainly not much around here.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent, except for Schedule K
on April 13, 2014
Posted by: bfgavin
from Sacramento, CA
The weak point in TTax13 Home & Small Business is the handling of Schedule K. There is WAY too much head scratching and ambiguity with this schedule. This is the chronic weakness of all TTax to date.
I run TTax in a virtual machine. If you change anything about the VM (cpu sockets, memory size) after TTax installation, TTax completely crashes in a hostile and unfriendly manner. Uninstall/Reinstall fails. You have to entirely recreate the VM from scratch, and do a fresh install of TTax and its updates. Very annoying.
TTax is resource hungry. VM users should give it 2gb of RAM, and two processor cores right from the start. It performs just fine with XP-Pro SP3.
What's great about it: Smoother navigation
What's not so great: Schedule K handling; caveats when run in a virtual machine
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 13, 2014
Posted by: DVJ001
Turbo Tax was easy to use! Information simple to enter. Calculations completed fast and I learned my situation with every step! Well Done!
What's great about it: Information was easy to enter.
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Ease
on April 13, 2014
Posted by: OMS1
from Dallas, TX
Excellent product that I have now used for 4 years running. I would recommend this product to anyone with any complexity in their return to include small business owners.
What's great about it: Straight forward and comprehensive
What's not so great: Must update and turn off computer then restart to be able to e-file
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Wait until the end???? sloppy
on April 13, 2014
Posted by: raym24
from new york
sloppier this year than previous BUT my first time with mac version -- maybe that's it? too many little bugs for my liking.
even tis form has a problem. (nickname requirements)
What's great about it: usual good features and structure
What's not so great: waiting to edit fields to just before trensmission ?? cmon.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2013
on April 13, 2014
Posted by: DLUZAD
from West Chicago, IL
Overall - very useful.
Plan to continue using turbo taxes
What's great about it: Easy to use
What's not so great: Finding some informatoin is a challenge
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com