Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
ALWAYS USE IT
on April 13, 2014
Posted by: christopher28
from milton nh
Great product, have been using it for many years.
What's great about it: I like the guided process of navigating through the tax process
What's not so great: I have never had something i have to complain about
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Review
on April 13, 2014
Posted by: Clergy1
I have used TurboTax for many years and I like it. My only complaint is that the walk-through instructions for submitting 1099-MISC income are not as clear and helpful as they could be for a clergy person who will likely be entering into line one of Schedule C an amount that differs from the amount in box 7 of his/her 1099-MISC. This difference is due to the housing allowance that is likely included in the amount of box 7 but needs to be excluded from Schedule C income and yet included in the worksheet for Schedule SE. In the future, could you include specific steps to help a clergyperson to walk through that part of the process? These should include questions like: Did you receive a 1099-MISC for income earned as a clergyperson? Did you receive a housing allowance? Was that amount included in box 7 of your 1099-MISC? Was that amount not included in box 7 but reported elsewhere on form 1099-MISC? And so on. The program could then automatically include a statement note at line 1 of Schedule C that could be appended to Schedule C to explain why the amount in line 1 is different from the amount in box 7 of 1099-MISC. The housing allowance portion that was excluded from the amt reported in line 1 of Schedule C could then be automatically reported in the worksheet for Schedule SE.
What's great about it: Fairly Easy to Follow Instructions
What's not so great: Not as helpful for clergy reporting housing allowance and 1099-MISC Income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best
on April 13, 2014
Posted by: Bill98
from Monroe MI
The program is the best have been doing my own taxes for over 30 years . I used to take off a week and have papers all over the dinning room table now all done in about 3 hours
What's great about it: quick and easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, easy, easy
on April 13, 2014
Posted by: cpedone
from Arlington, VA
Great experience year to year, very straight forward and clear instructions. Easy to go back and forth. The error checking option is great.
What's great about it: takes less time year to year by pulling in the previous return
What's not so great: its april 13th and some items still say waiting for update, I updated each morning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier to use than last year
on April 13, 2014
Posted by: Mammama
from Texas
I have used for many used and will continue to use.
What's great about it: good detailed question
What's not so great: seemed like it jumped around from topic to topic
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The top dog of tax prep software.
on April 13, 2014
Posted by: Melikebowl
from Hanover Park, IL
I've been using TurboTax for more than ten years. It's simply the best.
What's great about it: Fast and simple to use.
What's not so great: I liked the whole thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Guiding Tax Star
on April 13, 2014
Posted by: Scrooty
from Chicago Metropolian, IL
We have been a Turbo Tax user for many years (since 2002) and the Intuit folks have meet or exceeded my expectations on the ease and understanding in tax preparation. Their double check review is wonderful. You are confident if any errors are discovered before e-filing, errors are addressed and filing is completed with a 100 % assurance. For the the reasons mentioned, the tax product is recommended.
Thank you Inuit,
Scrootty
What's great about it: Smooth transition in completing forms with detail explanation and the opportunity to speak with an IRS or Intuit tax per
What's not so great: Let me think about it; I'll let you know next year when I file with Intuit Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on April 13, 2014
Posted by: Winnichair
from Franklin, NH
i have been using turbotax for about 20 years. i would not change for any reason. thank you for a good product.
What's great about it: Easy to use
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com