Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Tax Time Again
on April 13, 2014
Posted by: ForTox
from Cheyenne, WY
It was easy to use as usual. Makes the process simple. Just have to have all your papers handy.
What's great about it: Easy to work with and covered all my areas well.
What's not so great: None really.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always reliable information
on April 13, 2014
Posted by: cahk
from California
I have used Turbo Tax for more than 12 years and find that they really try to make a confusing and frustrating process easier for the user. The import functions are great. I really like not having to type in all the data from my financial institutions and potentially making a typo. I have recommended this product to lots of friends and my whole family relies up on it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2013 Is GREAT. (As expected)
on April 13, 2014
Posted by: TheJudge4398
from Nashville, TN
As I expected, TurboTax 2013 Home and Business was fast, simple, and confidence instilling.
It anticipated most of my needs. Those that I didn't see in the menus, I found when I used their handy search box.
Well done Intuit.
What's great about it: Simple and Fast
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Return Review
on April 13, 2014
Posted by: PaulPhilin
from Northfield, OH
Presentation of question style preparation has improved over previous editions. Questions are generally clear and understandable. However, on some, lesser used forms, the questions require additional clarification in order to properly input data.
What's great about it: Thorough and detailed query style presentation.
What's not so great: Had to input some information a second time during the final return review, that I had previously entered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Making filing easier
on April 13, 2014
Posted by: TheDexter
from Council Bluffs, IA
It is smooth. Sometimes the explanations seem like they are written for people who already know tax terminology. I really need to jump back to a specific place where I have previously answered the questions. For instance -- vehicle mileages, home office square footages, etc. We operate two very different businesses out of our home -- it would be so helpful for the program to offer the option of "grabbing" answers that were answered for the first business. Thank you.
What's great about it: It asked the questions
What's not so great: I'd like to jump to a specific page I'd visited previously
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on April 13, 2014
Posted by: mommysally
from Orlando, FL
Thanks TurboTax...I've used you since the 90's and I've always been successful in doing my own taxes with your help. No more waiting in line or paying out of pocket for something I can do myself.
What's great about it: Very easy to use and thorough too!
What's not so great: none that I can think of right now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year of ease in filing
on April 13, 2014
Posted by: JAGC
from Wisconsin
I have used Turbo Tax for several years now with no issues what so ever. I'm a CPA and highly recommend it!
What's great about it: Turbo Tax walks you through the process step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best can get better.
on April 13, 2014
Posted by: Atom83
from New Port Richey, FL
Great as always. Could also have some way to return to the page you were working on, especially when you have to keep hitting next/continue several times to get to the page you want. Overal it is excellent
What's great about it: Love the source documentation for rules, the guidance and the frequent up-to minute of taxes owed or refund.
What's not so great: I would like to be able to sort lists by date or alphabet, as we can do in quicken..
Written by a customer while visiting turbotax.intuit.com