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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
not as easy as previous years
on April 13, 2014
Posted by: hg88dawg
from Greenville, SC
I've been using Turbo Tax for 10 years or so, and every year, it seems a little more cumbersome and awkward.
What's great about it: it does all the calculations
What's not so great: the question formats were awkward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps Me Sane
on April 13, 2014
Posted by: speechgeek
Turbo Tax helps keep me sane and lowers my stress about tax season. It does shorten the time that I need to spend on the forms. I like the product because it works.
What's great about it: Kept me on track and helped me find the line items I needed. Clear examples.
What's not so great: I'd like it to easily start where I left off, when I have to take a break for and shut down the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes Made Simple
on April 13, 2014
Posted by: MarlaW
from California
Turbo Tax really does make filing your taxes simple. It is user friendly and checks your returns for any missing information or mistakes. It also checks your audit risk, which can help give you piece of mind when filing your taxes. My only issue this year with the program was that I had to run updates to begin and then halfway through my taxes there were 5 more updates needed. This hasn't happened to me in the past when I've used this program. That was my only complaint, as it added about 25 minutes to my tax time (with both updates).
What's great about it: Helps walk you through the tax forms to ensure that you are getting your maximum refund. Very user friendly.
What's not so great: Had to update it twice during the 2 hours I was working on my taxes.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes finally Done
on April 13, 2014
Posted by: TaxesinTexas1
from CENTRAL TEXAS
Turbo tax made fining taxes as easy as possible with IRS rules and regulations.
What's great about it: Relatively Easy
What's not so great: Too many TAX rules
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Married and Living in Two Separate States
on April 13, 2014
Posted by: 2117paddock
from Pineville, LA
Every year Turbo Tax gets better. I have been a user for over (10) years. The online help was instrumental for filing my taxes correctly. My tax situation was complicated by my spouse living in a separate state for the year.
With the work around we were able to file our returns and save from overpaying. Thanks Turbo Tax! While our situation is unique -- I believe this is becoming more common. Hopefully, this can be added to Turbo Tax in the future.
What's great about it: The website gave me the necessary information to do this correctly.
What's not so great: I wish this condition was part of Turbo Tax rather than using a work around.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on April 13, 2014
Posted by: TMark
from Edmond, Oklahoma
This s the second year I've used TurboTax to complete my taxes. I didn't think I would be able to use it this year because we had a move and other business complications and didn't think that the software could process something that complicated.
I was wrong. Not only did it walk me through every detailed step but it made sure I didn't add things that I thought were allowable but are not and it pointed me to about $1000 of deductions I didn't think about!
I was wrong. Not only did it walk me through every detailed step but it made sure I didn't add things that I thought were allowable but are not and it pointed me to about $1000 of deductions I didn't think about!
Great software, great experience (yes, I said this about doing my taxes) and awesome investment of my money.
What's great about it: Easy and nforative
What's not so great: Maybe make the explinations larger so you can read them better
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More confusing than usual!
on April 13, 2014
Posted by: Jim3031
from Severn, MD
I've been using Turbo Tax for over 10 years and this year I found some of the guidance confusing. Questions for entering Business income and deductions were not clear. Asking 2 part questions: Did you have farm income that was not taxed? Should have option: Did you have farm income? I got into a farm, which I do not have, and couldn't get out! Needed to go to forms and delete farm forms.
Also when entering Business Office expenses was told that my office did not qualify, with no clear reason. Had to agree and then circle around to enter info. Very confusing.
Hope next year is better.
Also when entering Business Office expenses was told that my office did not qualify, with no clear reason. Had to agree and then circle around to enter info. Very confusing.
Hope next year is better.
What's great about it: As easy as ever, walking you through every option.
What's not so great: Some questions were confusing, not enough options
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fed, NJ, PA returns good, OK terrible
on April 13, 2014
Posted by: SuperLim
from Jersey City, NJ
The FED, NJ, and PA tax returns were good. Easy to use and handled MLPs very well. OK was terrible. The stock sales needed to be excluded from OK because it was out of state (I'm a NJ resident). PA we could simply check a box to exclude the capital gains and losses. OK, you needed to put in some fed transaction number, location of assets in OK (which if it was stocks you were selling you didn't have), acquisition date. If you didn't have the information, you couldn't go past that point.
What's great about it: Fed, NJ and PA returns were good and easy to use
What's not so great: OK returns were terrible
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com