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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Why carryover questions?
on April 13, 2014
Posted by: SteeleJ
Given that I've used TT for years, why the Fed and State questions about carryovers--TT should know.
The questions don't make reference such as "We've looked over your past returns and have incorporated any carryovers. Were there others you have not previously recorded?"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Can't efile with a state underpayment penalty
on April 13, 2014
Posted by: jhfm
from Duluth, mn
I completed my return and paid to efile the state. Everything looked great until I clicked transmit returns, at which point TT discovered that I had an underpayment penalty on my MN return. I paid my estimates late and had a penalty even though i ended up getting a MN refund. I expected all of that, but what I didn't expect was that TT can't efile when the M15 form is filled out (state equivalent of the 2210). This is a TurboTax problem, not a MN issue--I've used number of other programs and have never had this issue (I often forget my estimates). Please fix this! I hate printing/mailing 75 pages unnecessarily!
What's not so great: You can't efile MN if you have an underpayment penalty--you have to paper file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on April 13, 2014
Posted by: DBJDad
from Gilbert, Arizona
I have been using TurboTax for years... since back in the DOS days (pre-Windows OS, for you youngsters). For a while, TurboTax got progressively more "helpful" to the point I was ready to change to other software. That said, I'm glad I stuck it out (partially to avoid having to re-enter stuff from last year) because the program has improved a great deal over the past couple of years. Made my tax prep a snap.
Now if I could just have the program gather all the input information for me...
What's great about it: The ability to skip around and work in the order I wanted to.
What's not so great: I honestly can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i once was lost and now iv been found
on April 13, 2014
Posted by: stlooeytom
from st louis,mo
I can spend hours reading instructions for tax forms and still not understand what deduction goes on what line.turbotax led me right through and made it easier for me to file my city tax forms. my lack of computer skills showed through when I could not download the state,but I got through it.well worth the money I spent.
What's great about it: walked me right through
What's not so great: would not download state
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 13, 2014
Posted by: MasonDixson
from Little Rock, AR
Don't ask questions, there are no answers. State Forms not available until 2 days before deadline to file together. Some topics not even covered, asked or mentioned in FAQs
What's great about it: Taxes can be done at home
What's not so great: Clunky interface with very little flexibility. Forms are never ready until late.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014 Turbo Tax Review
on April 13, 2014
Posted by: mtnrbbit
from Boulder, CO
TurboTax again performed well for us. The filing was simple. The auto import of W2's was easy. The step-by-step instructions are good. We encountered a couple issues that were unclear:
1) Please make it clear that TurboTax automatically transfers over the charitable contributions to the State Return.
Also, the explanation of Colorado Charitable contributions that can be deducted from the State Return didn't explain what are qualifying contributions. The wording initially caused us to enter the Federal charitable contributions again, which appeared as double counting.
2) Please have Turbo Tax explain a little better what to do when the 1099 form has incomplete information.
3) It would be helpful if TurboTax had a preliminary version for the next tax year, eg 2014) so that it could help us adjust our wthholding or estimated tax payments, or decide to make more charitable contributions of retirement contributions during the year. This would help us plan better and minimize tax surprises. We also would probably enter expenses and information sooner, reducing our anxiety around tax time.
What's great about it: Easy to follow, Transfers over prior year info, Good Help, Auto import of W2's
What's not so great: Some minor State vs Federal deduction confusion, how to handle incomplete 1099s
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complete coverage
on April 13, 2014
Posted by: HighCTenor
from Cambridge, MN
I've been using TurboTax since it first came out. I appreciate that the user interface has evolved rather than finding some completely new means of interaction every year.
What's great about it: I like being able to switch between easy-step and forms.
What's not so great: Not much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience for multi-income filing
on April 13, 2014
Posted by: PaulEl
from Seattle, WA
I have income from multiple sources: 'day job' wages, small business income, and investments (handled by a brokerage) and TurboTax continues to make it easy to bring all the sources together: I can easily import my biz books from Quick Books and my div and int data from the broker.
It also walks me through things I don't want to take time to research such as foreign tax credit and capital loss carryover. The automatic year-over-year tracking of things like capital gain/loss are extremely useful.
I've been using it since around 2005. I worked with an accountant the first time to be sure I made the right decisions for setting up things that would have long-term implications like home office deductions, and since then it's made filing my taxes an easy low-stress annual experience.
It also walks me through things I don't want to take time to research such as foreign tax credit and capital loss carryover. The automatic year-over-year tracking of things like capital gain/loss are extremely useful.
I've been using it since around 2005. I worked with an accountant the first time to be sure I made the right decisions for setting up things that would have long-term implications like home office deductions, and since then it's made filing my taxes an easy low-stress annual experience.
What's great about it: Great integration with external systems (brokers, Quick Books...)
Written by a customer while visiting turbotax.intuit.com