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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Still going strong after all these years
on March 2, 2014
Posted by: Sigismund
from southern California
We've been using TurboTax for more than a decade and I still love it. It just gets easier and easier. I wish it were cheaper, but compared to the hours I used to spend on my returns, it's worth it.
What's great about it: ease of use
What's not so great: cost
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can't imagine doing taxes without TurboTax
on March 2, 2014
Posted by: SciTeach00
from Austin, TX
I am in my 50's and until 2011, had never done my own taxes. But I bought TurboTax and struck out on my own....I am so glad I did! I learned a lot, and when I got stuck, I just called the Turbo Tax help line and always got the help I needed, even if they had to transfer me to someone else. I have found their representatives to be extremely helpful and patient.
What's great about it: Easy to follow; questions are in English, Help is just a phone call away!
What's not so great: None - other than its association with taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file for small biz
on March 3, 2014
Posted by: RandyPFMN
from Kempton, PA
This is the second year we have used TT . We operate two business's out of our home (Retail sales & B&B). We feel more confident filing with TT than we did with our CPA. Questions regarding deductions were easily addressed. Depreciation for business assets was clear and answered many questions that I use to have to ask my CPA! Highly recommend TT for small businesses.
What's great about it: Easy to find answers for questions on deductions
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like the ease of Turbo Tax - HATE the hidden fees
on March 4, 2014
Posted by: flynncinberg
from Kansas
I never recalled being charged a fee for processing my refund with Turbo Tax in the past - EVER! Is this part of the fees added if you choose this new gift card plus bonus option or what is the real story?
What's great about it: Steps you through everything
What's not so great: You think you got a good deal on free efile, perks, etc. - until the end when they add on fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 4, 2014
Posted by: bobdot
from UT
Turbo tax would be fantastic for those folks with just a w-2 and some deductions, but with a two rentals, two small businesses and two home offices, it's frustrating.
What's great about it: Simple
What's not so great: rehashes things you've already done if you only want to correct one thing
Pros: I moved, I had a baby, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GOOD REFUND.
on March 4, 2014
Posted by: astreet
from lincoln ne
Does a good job but sneaks in extra charges. Skips a few important points such as extra person to contact. Hard to override when necessary. Federal was better than state.
What's great about it: Quick and easy for this EZfiling. Found extra money.
What's not so great: Charges for state e-filing and some other weird thing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013
on March 4, 2014
Posted by: I1Timmy
from Hastings, MN
wish you would show the maximum allowable deductions for catagories ie; quantities and dollar value
Also show more of what deductions are allowable for students K-12
Also show more of what deductions are allowable for students K-12
What's great about it: easy to move thru
What's not so great: constant asking for election donations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on March 4, 2014
Posted by: nwestia
from Fort Dodge, Iowa
I have used Turbo Tax for years and have always found it an excellent resource for tax preparation. My return is complicated but I can sill prepare my returns with the help of Turbo Tax and save thousands in preparation fees.
What's great about it: Pofessional but easy to use even in complex situations.
What's not so great: Cost is gettting high,
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com