turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Confidence in the Chaos
on April 13, 2014
Posted by: patiofriend
from Oceanside, CA
I have been using Turbo Tax Home and Business for several years to file our business and personal taxes. Initially I was filled with anxiety in the thought of doing my own taxes when my accountant was no longer available. TurboTax has given me confidence and knowledge that is irreplaceable!
What's great about it: Ease of use, detailed instruction
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
state form more confusing this year
on April 13, 2014
Posted by: CalDfromPA
from Landisville, PA
I needed definitions for some things on the state software but the software told me the search function does not work on state forms. Other than that I was very pleased with the software.
What's great about it: Federal software was easy to use and follow.
What's not so great: I had issues with definitions in one or more areas of the state software.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
3 Times A Charm
on April 13, 2014
Posted by: AquaDon
It took me 3 times to get everything straight and used 2012 as reference. I've been a Turbo Tax fan for over 10 years. I'll try one more year before looking elsewhere
What's great about it: Easy to Navigate
What's not so great: 1.Did not record 24 answers the 1st time entered 2. Flow was not the same as 2012
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Complete and Easy
on April 13, 2014
Posted by: pvanhoesen
from Nashville, TN
Turbo Tax is very systematic and will grow with you! I started out with easy filings and now am a business partner receiving K-1's. Turbo Tax can handle it all and is a great tool for making sure every inch of your advantages are safely covered. I say safely because there are CPA's who will push the rules to the max. I sleep better knowing that the largest virtual CPA in the world is looking out for me.
Suggested Improvements:
Beef up K-1 Guaranteed Payments for LLC's
The IRS has now said that employees who own more than 2% of the company must be paid via guaranteed payments and can no longer be paid as W-2 employees. TT will need to deepen that part of the K-1 explanation for us.
1099-B's
Please have Covered and Noncovered explained better. If is a fairly straightforward explanation. Smaller brokerages are terrible with how they send these out and many have little of the details. Once I found out the definition of Covered and Noncovered, it was fairly simple to figure out which boxes to choose.
Charitable Contributions
If TT needs an address for a charitable organization due to gift type/class, catch it when I am entering the gift for that organization and have the paper in front of me - not at the end when I have to dig back through my pile to find the one TT needs.
What's great about it: Handled complexities of multiple income streams well, forces you to dig through deductions
What's not so great: Needs beefed up K-1 Guaranteed Payment guidance; Charitable contribution workflow needs streamlining
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Experience
on April 13, 2014
Posted by: XXXXxxxxxxuuuuu
from Nebraska
Excellent rating.
What's great about it: Very easy to follow and thorough
What's not so great: Cannot think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
K-1 litlle help
on April 13, 2014
Posted by: hobiii
If your primary income is only from a K-1 and you have a home office expense to deduct TurboTax is no help. They send you to an IRS form to calculate your deduction.
What's great about it: Walks you through most income and expense categories
What's not so great: No help for home office expense with K-1 income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
general
on April 13, 2014
Posted by: vap123
from vA
instructions very good
What's great about it: easy quick expert tax knowledge value for cost
What's not so great: push wrong choice spent lots of time fixing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy, Superfast And Reliable Tax Software
on April 13, 2014
Posted by: kalsri
I am very much satisfied with turbotax, but at some instances i feel that i am missing some part of my tax filing. For Ex: small deductions that any CPA does and tries to get more refunds. If i select a standard deduction, i might miss some part of these deductions. Also if i have any legal terms if i am not understanding, a video clip to link to that question or step will definitely helpful.
What's great about it: Step by Step easy understandable questions and steps
What's not so great: Not linked to videos explaining individual steps if there are any info required
Pros: I had a baby, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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