turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
K-1 litlle help
on April 13, 2014
Posted by: hobiii
If your primary income is only from a K-1 and you have a home office expense to deduct TurboTax is no help. They send you to an IRS form to calculate your deduction.
What's great about it: Walks you through most income and expense categories
What's not so great: No help for home office expense with K-1 income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
general
on April 13, 2014
Posted by: vap123
from vA
instructions very good
What's great about it: easy quick expert tax knowledge value for cost
What's not so great: push wrong choice spent lots of time fixing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy, Superfast And Reliable Tax Software
on April 13, 2014
Posted by: kalsri
I am very much satisfied with turbotax, but at some instances i feel that i am missing some part of my tax filing. For Ex: small deductions that any CPA does and tries to get more refunds. If i select a standard deduction, i might miss some part of these deductions. Also if i have any legal terms if i am not understanding, a video clip to link to that question or step will definitely helpful.
What's great about it: Step by Step easy understandable questions and steps
What's not so great: Not linked to videos explaining individual steps if there are any info required
Pros: I had a baby, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
on April 13, 2014
Posted by: 115penny
from san jacinto ca
They have taken the simple things and made them more difficult to acheive the end. ie purchase and printing.
What's great about it: Had info from previous years.
What's not so great: getting way to complicated even just ordering the purchase programs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good stuff!
on April 13, 2014
Posted by: drjm
from Richmond, VA
Turbo Tax is the best application I've ever used. I wish that more programs were as sophisticated and user friendly as Turbo Tax.
What's not so great: no Cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Gets the job done
on April 13, 2014
Posted by: Tomthatsit
from ATLN GA
I would like to go to the Fair Tax and not have to spend weeks doing taxes, but that's not to your best interest.
Sorry
What's great about it: Better than trying to figure out the fed forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
15 year Turbo Tax user
on April 13, 2014
Posted by: suprheatno1
from St.Louis, MO
I'm happy just enough to stay with TTAX each year. However, it's very frustrating when you complete a section then your wife finds a lost receipt and you have to click through an interview section, sometimes re-entering info to get to the spot you need. I wish it was possible to see a synopsis of the interview so one could pick and go to a particular spot. Also this year I bought a rental property. I bought the Home & Business version because it said it covered rental property. But as I was filling out the schedule C that TTAX set up for me, I couldn't find a good answer to a question I had so I called a CPA friend for help. What to my surprise he said I should fill out a Schedule E not C for rental property! So I manually added a Schedule E and deleted the Sched C then clicked the interview and it proceeded to interview me for the Sched E. And after entering only what I had up to that point, the refund went up by over $2K!!! Big mistake TTAX!
What's great about it: Fairly thorough, easy to switch between interview and forms
What's not so great: Can't see an overview of interview to go to a certain spot.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Overalll, works just fine
on April 13, 2014
Posted by: mas13
from Indianapolis, IN
In general, the process of filing is methodical and simple.
The support provided by TurboTax was helpful, but some of questions were left unanswered. Still, I would recommend to use the TurboTax without any hesitation.
What's great about it: Easy access to forms and editing; also, automatic computing
What's not so great: Sometimes confusing info. request to enter
Written by a customer while visiting turbotax.intuit.com
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