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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
on April 13, 2014
Posted by: 115penny
from san jacinto ca
They have taken the simple things and made them more difficult to acheive the end. ie purchase and printing.
What's great about it: Had info from previous years.
What's not so great: getting way to complicated even just ordering the purchase programs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good stuff!
on April 13, 2014
Posted by: drjm
from Richmond, VA
Turbo Tax is the best application I've ever used. I wish that more programs were as sophisticated and user friendly as Turbo Tax.
What's not so great: no Cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Gets the job done
on April 13, 2014
Posted by: Tomthatsit
from ATLN GA
I would like to go to the Fair Tax and not have to spend weeks doing taxes, but that's not to your best interest.
Sorry
What's great about it: Better than trying to figure out the fed forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
15 year Turbo Tax user
on April 13, 2014
Posted by: suprheatno1
from St.Louis, MO
I'm happy just enough to stay with TTAX each year. However, it's very frustrating when you complete a section then your wife finds a lost receipt and you have to click through an interview section, sometimes re-entering info to get to the spot you need. I wish it was possible to see a synopsis of the interview so one could pick and go to a particular spot. Also this year I bought a rental property. I bought the Home & Business version because it said it covered rental property. But as I was filling out the schedule C that TTAX set up for me, I couldn't find a good answer to a question I had so I called a CPA friend for help. What to my surprise he said I should fill out a Schedule E not C for rental property! So I manually added a Schedule E and deleted the Sched C then clicked the interview and it proceeded to interview me for the Sched E. And after entering only what I had up to that point, the refund went up by over $2K!!! Big mistake TTAX!
What's great about it: Fairly thorough, easy to switch between interview and forms
What's not so great: Can't see an overview of interview to go to a certain spot.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overalll, works just fine
on April 13, 2014
Posted by: mas13
from Indianapolis, IN
In general, the process of filing is methodical and simple.
The support provided by TurboTax was helpful, but some of questions were left unanswered. Still, I would recommend to use the TurboTax without any hesitation.
The support provided by TurboTax was helpful, but some of questions were left unanswered. Still, I would recommend to use the TurboTax without any hesitation.
What's great about it: Easy access to forms and editing; also, automatic computing
What's not so great: Sometimes confusing info. request to enter
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Program -- Overall
on April 13, 2014
Posted by: Hidalgo1951
from Athens, Alabama
While I am very satisfied with the Intuit 2013 Turbo Tax for Home and Business SW -- I encountered a few glitches that just did not make sense. I've used Turbo Tax for over 10 years -- the Deluxe package and used Home and Business for 2012 and 2013. The SW still facilitates going through the 1040 process ver well and in a straight forward type of way, but for example -- I could not find where I had options on calculating the Federal Estimate Tax (whereas in the Alabama module -- I received options) and the SW just calculated the estimated tax -- based upon 2013 earnings. In fact -- my total family income for 2014 will be less than 2013 because my spouse retired Federal Government services on 31 March. Logically, the program would not know that but I found that I could not change those parameters - anywhere so that it would calculate an Estimate Tax that was a bit more realistic based upon estimated earning projections. I paid $5250 in estimated taxes for 2013 and received a nominal refund; I project 2014 to be a drop in over $60K yet the estimates run are $9292 or over $4000 more.
What's great about it: Facilitates the process
What's not so great: Some glitches that often did not make sense
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another saisfying year
on April 13, 2014
Posted by: lvrieze
from Jim Falls, WI
Have been using TurboTax for several years now. This would be a 6 of 5 stars app if the state portion (I have used for two different states over the years) were as easy as the federal section.
What's great about it: Easy flow for Federal Return
What's not so great: Adequate, but not stellar for State -- a lot of external searching required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Complicated taxes simplified--mostly
on April 13, 2014
Posted by: MarcCT
from New Haven, CT
I've used TurboTax now for 8 years and find it improves annually. My self-employment taxes always have ins and outs that require quite a bit of informational support. TT isn't perfect and sometimes I only realize I've missed something because of past experience. That could work more smoothly. That said, I'm confident that my taxes are complete and accurate, except for some of the newer MLP investments we have.
What's great about it: Handled very well nearly all of the complexities of a self-employed person with a working wife
What's not so great: MLP K-1 partnerships are complex and filing taxes requires lots of back up explanations which I felt were incomplete
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com