Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
The Only Way to File Your Taxes!
on April 13, 2014
Posted by: travelady
from Priest River, ID
I have used Turbo Tax for over 5 years straight now and I will continue to use it as it is easy and I like the way it walks me through all the sections one at a time. My husband and I both work regular jobs and I have always had a small business on the side, so I use the Home & Business version of Turbo Tax and it has always been an awesome experience.
What's great about it: Simple, easy & walks you through everything. Love the review portion!
What's not so great: Having to pay extra for the State filing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: Gene14
from Texas
Everything went smooth except, we had federal tax withheld by a credit card processor on a 1099-K and it was very hard to enter. I finally entered it in a miscellaneous category and it seemed to print correctly on the tax form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
my oops!
on April 13, 2014
Posted by: berylfeldman
from silver spring, md
Turbo Tax was great. If any mistakes were made it was because this was my first time filing taxes on my own in over 30 years. I really appreciate Turbo Tax. I hope I did everything right.
thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using Turbo Tax for years!
on April 13, 2014
Posted by: jcmpires
from Vallejo, CA
I've been using Turbo Tax for years and this product gets better and better every year!
Thank you for making my taxes relatively painless! :)
What's great about it: Easy to use; Intuitive; Thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than usual
on April 13, 2014
Posted by: kp411
from Pittsburgh, PA
Went pretty well, with a modestly complicated filing. Have used TT since the mid 1980s, so I am pretty familiar with the routine. The error checking is good, especially when the program fails to let you enter some data, or you "should have entered zero" - it forces you to "enter zero" during the error review (it has happened on K-1 forms for the past 3 years).
What's great about it: Straightforward, Not Complicted, does a complete job
What's not so great: Caused a Prnter crash, does't ask all the questions on a K-1 form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Any fool can
on April 13, 2014
Posted by: SheWithTheDogs
from California
I've had my taxes prepared for the past 20 years. My beloved enrollled agent / father in law was recovering from major surgery, so I used TurboTax this year. I'd last done my own before we could itemize expenses. Our returns are considerably more complex this year. Ultimately, TurboTax Home & Business helped me through this, and now I'm tempted to start using Quicken and not let so many deductions slip through the cracks.
The TurboTax interface was helpful and soothing. It took me multiple sessions (our recordkeeping is sub-optimal), but I completed my return.
That said, I found that skipping around resulted in some glitches. I'd skipped the home office deduction for my business, then came back to it later. When I completed entering the info, it said I had no profit, so I couldn't take the deduction. Google helped, and found the advice to delete the office and start over, which worked.
The other glitch was that when I completed everything, TurboTax would not allow me to eFile because one of our W-2s had a $0 in line 1 (non-taxable disability payment from an insurance company). I confirmed that a tax professional would still be able to eFile, not sure why TurboTax can't let me. But I'm printing this sucker out and mailing it on 4/14!
What's great about it: Systematically works through tax situations
What's not so great: When there's a glitch or confusion, suddenly need to ponder what it means
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Preparation
on April 13, 2014
Posted by: KWalk
from Illinois
Easy questions to guide you through the preparation!
What's great about it: Easy and Efficient
What's not so great: Should be able to file 1 State return for free
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Satisfactory
on April 13, 2014
Posted by: WayneGem
from Alexander City, AL
The interview form of filling out tax return works well, however, if you need to return to a portion of the return to work on you are required to go through the entire review for that section.
What's great about it: Takes you through return with interview.
What's not so great: If you need to return to a previous portion of return hard to go to certain point withour going throu interview.
Written by a customer while visiting turbotax.intuit.com