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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Wonderfully Easy
on April 13, 2014
Posted by: jamesjrossesq
from Rochester, NY
I have been using Turbo Tax Home & Business for many years now. It is a wonderful program of the sole practitioner attorney.
What's great about it: Great for sole practitioner attorneys
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need Improvement on Help/Answering Questions
on April 13, 2014
Posted by: gho3
from Temple City, CA
Need improvement on answering questions - found a lot of questions NEVER BEEN ANSWERED which some where most needed to be (I myself already have 2).
Some topics better to have more detail on how to find the figures and how to calculating them.
Neither calling numbers nor live chat for contact Professionals as stated.
Some topics better to have more detail on how to find the figures and how to calculating them.
Neither calling numbers nor live chat for contact Professionals as stated.
What's great about it: A lots of Related Topics and posted when updated
What's not so great: A lots of unanswered questions and No Contact Number to reach PROFESSIONAL
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
helps me prepare for next year
on April 13, 2014
Posted by: Beckdigsit
from Dallas, Texas
The thing I like best about TurboTax is that it prompts me for everything. I don't have to worry about whether I've gotten every deduction I could. I love those "oh yeah" moments when it reminds me of a receipt I have filed away somewhere besides in my "taxes" file. I also like that it automatically populates carryovers from previous years. It's just one less thing I have to worry about remembering. I've been using TurboTax for many years and it has definitely helped me become more aware of what records I should be keeping throughout the year.
What's great about it: TurboTax asks questions I never would have thought of.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this product
on April 13, 2014
Posted by: cconeise1
from Atlanta, Ga.
I have used TurboTax online for years. Decided to buy the program this year, and I was not disappointed. I love this tax preparation software.
What's great about it: easy and accurate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
eased the dread
on April 13, 2014
Posted by: JoKnows
from The Colony, TX
thanks for a good experience in filing and for all of your professional assistance.
What's great about it: excellent walk-through process
What's not so great: somewhat more difficult to get back to work sheets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
stuck in a perpetual loop
on April 13, 2014
Posted by: reviewer4
from minnesota
When I got to the end, going to file my review, there was an error in a number for MN business number. I had entered mn99999999. instead all i need was to enter 99999999. It wouldn't allow me to change it there, but wouldn't let me go further either....a loop began....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy tax filing
on April 13, 2014
Posted by: moosey2
from seattle wa
I find Turbo Tax to be easy to use the tutorials and quick references to irs forms was extremely helpful
What's great about it: system is smooth easy to follow
What's not so great: really no negatives it's filing taxes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating, puzzling -- cross my fingers and hope
on April 13, 2014
Posted by: scratchgravel
from CSRA, SC
This happened frequently at other times, but always after TT updates the program would not return me to the precise page that I had bee working on when I left it.
Also, if it needed info from several previous years, it did not show me the result when in EasyStep mode. The software needs to be more open about telling what it is doing and why.
And most troublesome, when I reviewed the printed file, it appeared that the information was not transferred correctly from Schedule J to the appropriate line in Form 1040..
What's great about it: Imports records from most financial organizations
What's not so great: Doesn't go back to where I left off. I think there is an error in Sch.J vs 1040
Written by a customer while visiting turbotax.intuit.com