Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great - as expected!
on April 13, 2014
Posted by: mediate
from Pinehurst, NC
Can't say enough good about Turbo Tax.
What's great about it: All good - all checked - no worries - totally complete
What's not so great: 2012 filing wouldn't import
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
If you have to do taxes, this is the way...
on April 13, 2014
Posted by: kroembke
I've used TurboTax for years now. The setup of the program makes it easy enough that even with my taxes getting more and more complicated by the year, I find that I only spend a few hours on this drudgery.
What's great about it: Makes sure I don't miss anything and does all the hard stuff.
What's not so great: I wish it was free... or unnecessary!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest Ever
on April 13, 2014
Posted by: KMomma
from Richardson, TX
This was easily the fastest I finished the taxes. I have used Turbo Tax for 10+ years and this was the best experience. I will be using again and recommend it to anyone.
What's great about it: Ease of data input
What's not so great: Too many questions I had to select No instead of skipping
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1099 MISC problem
on April 13, 2014
Posted by: jmills8038
from Washington State
I have three rental houses with the same management company. I received one 1099 MISC for the rental income from all three houses. Turbo tax tried to force me to put all the 1099 MISC income against a single house. I had to pretend I had three 1099 MISC forms instead of one to get the numbers to work.
Written by a customer while visiting turbotax.intuit.com
I remember when personal computer spreadsheets caught on (mid-80's?) and all of a sudden you didn't have to be a mathematical modeler or computer programmer to explore numerical what-ifs and optimize quantitative outcomes. TurboTax has updated and applied this technology for relevance and ease for everyone - providing step-by-step prompts to feed personal financial inputs into a complex model of the US Tax Code. Along the way the user gets educated to make smarter planning and decisions for next year. I cannot imagine having a preparer charge me money for filing, considering I'd still have to do the time-intensive and critical part of providing proper inputs, else just pay up for "garbage in - garbage out."
What's great about it: Interactive optimization to help think about next year
What's not so great: Paying extra to efile the free state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Experience With Turbo Tax
on April 13, 2014
Posted by: jlim
from sacramento, ca
Been using it since year 2000 and like using it. Simple and easy to use.
What's great about it: Easy to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I am a FAN
on April 13, 2014
Posted by: gkamath
from Monmouth Junction, New Jersey
I love Turbox Tax - I will never use anything else for filing taxes
What's great about it: Most trustworthy software - NUMBER ONE
What's not so great: None for me!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This train doesn't do reverse
on April 13, 2014
Posted by: MichaelRShannon
from virginia
This is a great program for decisive people who never have to check their work, do crossword puzzles in ink and never ask for directions; but God help you if you want to find a previous entry.
It is impossible to search on a single entry the user has put in the program. And you can't go back to where you were before you tried to find the past entry. It's like losing your place listening to an audiobook.
The treatment of 1099-MISC is also confusing if you have a sole proprietorship. I deleted all my 1099s when I though it was double counting the informationl.
What's great about it: Step-by-step coverage of tax return
What's not so great: Can't search on single entry; confusing treatment of 1099-MISC
Written by a customer while visiting turbotax.intuit.com