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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Better than CPA!
on April 13, 2014
Posted by: Olsa
from Houston, TX
Awesome software that helps me complete detailed K-1 forms required for taxes without a CPA
What's great about it: The software asks all the right questions
What's not so great: Figuring out Turbotax internal short cuts not evident
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid product
on April 13, 2014
Posted by: jmelt
from London, KY
I like using turbo tax but would appreciate it T Tax would not charge an extra $25 to e-file the state return at the end of the process. Its clever because I just want to get it done but it leaves me with a bad taste for the whole process.
What's great about it: gets easier every year
What's not so great: gets more expensive every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: HansBach
from Phoenix, AZ
Using Turbo Tax in concert with Quickbooks has made tax time faster and easier for many years. Electronic import of investment data alone can justify the ever increasing cost of the software. Some frustrations remain, though. Using the software only once per year means that navigating through the steps and forms has to be re-learned each tax season. I would like to be able to page through the current year and simultaneously last years returns for comparison while in step by step. Unfortunately, going back and forth through the steps requires re-answering questions that have already been answered, even when looking at last years return that has been filed. Overriding a field, alpha or num. rules out electronic filing! Correcting a description or number without overriding involves deep navigation and / or an expert work-around. Finding out about the override thing only happens at the very end after paying to E-file! Seems like the review should point out the inability to E-file because of an overridden field
What's great about it: Electronic import of Quickbooks data, and complex investment data saves hours of manual data input.
What's not so great: The cost keeps going up. Paging both ways through the steps could be easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Education Expenses dont' calculate correctly
on April 13, 2014
Posted by: yoyo20140413
Does not appear to properly calculate for 529 QTP when recipient of distribution uses funds to pay for the beneficiary of the QTP. It keeps counting it as income when that is not correct.
What's not so great: Education Expenses dont' calculate correctly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was quick & easy!
on April 13, 2014
Posted by: RealtorBruce
from Anaheim, Ca.
It was great for those of us with a small business.
What's great about it: Loved how everything was downloaded!
What's not so great: Can't think of any!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Allways Helpful
on April 13, 2014
Posted by: Kinna1973
from Salem, NH
I love the changes made this year. I have been using Turbo Tax for a really long time - since the late 1980's. Really can't see a reason to stop using it to complete my annual tax return.
What's great about it: It seems to get easier every year
What's not so great: No matter how easy to complete, is still time consuming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 13, 2014
Posted by: Kitty87
from Denver, Colorado
This is what my tax accountant used, and she didn't remind me of the deductions that I could have taken...
What's great about it: I liked that it reminded me of deductions that I could take
What's not so great: Took me a few minutes to navigate through the system to find what I was looking for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience as usual
on April 13, 2014
Posted by: Fritz55
from Lake Saint Louis, MO
It sure makes it easier to file, especially after the first time because it finds all the old data needed for the current year.
I really don't see the advantage of a tax preparer as you still have to collect all this years data, and with the ability to collect data from various sources electronically, it is even easier. It also makes electronic filing a snap.
I really don't see the advantage of a tax preparer as you still have to collect all this years data, and with the ability to collect data from various sources electronically, it is even easier. It also makes electronic filing a snap.
What's great about it: Filed personal and small business forms
What's not so great: Some times hard to get to where I wanted to go.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com