turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Overcame Mac glitch
on April 13, 2014
Posted by: McNally870
from Castle Rock, CO
Rebooted the Mac and it worked!
What's great about it: Efficient, easy to navigate
What's not so great: Several eFile attempts failed, even tho updates were done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Wonder in WI
on April 13, 2014
Posted by: NBhatt
from WI
Last year we had so many glitches; and had to contact you often. This year was so different. Whatever changes you made to your operations, that really showed. You rock intuit:)!
Thanks for making what would be a very difficult experience , relatively easy!
Neema
What's great about it: Really smooth and easy process
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
bummer yr
on April 13, 2014
Posted by: chazzdog
from Texas.
Frustrating with those Royalties and extra incomes, more that ever. have uses Turbo tax for yrs but this yr there was an issue.
What's great about it: good instructions
What's not so great: wanted to file my Royalties twice. Again and Again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to use
on April 13, 2014
Posted by: race074
from bellefiew,fl
best product on market have use turbo tax for the last 7 years and never had a problem
What's great about it: easy to get most refund, well priced
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Return
on April 13, 2014
Posted by: GW2014
from Omaha, NE
Using the program was easy and straight forward.
I have been a Turbo Tax user for more than 10 years.
Count on me using the program to do my 2014 return.
What's great about it: Easy to follow program prompts.
What's not so great: Hate filling out tax returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Hooked on Turbo Tax
on April 13, 2014
Posted by: cheap2thebone
from Tyler, TX
Never has any trouble using the forms or step-by-step.
What's great about it: It just works. Been using Turbo Tax for 10 years--at least
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Pretty straight forward
on April 13, 2014
Posted by: Jozzy
from Green Bay, Wi
I was really impressed with the ease of use, I will be purchasing this for next year!
What's great about it: Easy to input forms
What's not so great: could use a tax professional in case of questions...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
better
on April 13, 2014
Posted by: doneyea
from Pittsburgh, PA
I'm new to using turbo tax and found this soft ware pretty helpful. They did a prety good job of explaing what the questions are asking and actually loooking for on the federal return. They could do much beter on the state return. I got asked for information I though I entered correctly but it seemed to want something else and didn't explain anywhere what it was really asking for and why.
What's great about it: The information windows were better written to explain and more of them.of them ans the
What's not so great: Wish they keept you clued in where your are on the form as you are filling in.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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