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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
What I learned today
on March 11, 2014
Posted by: barb123blink
I think Turbo Tax is great. I am in my fifties now and never really had done my taxes myself. I had my husband do it when I was married and then an accountant and this year I finally did it myself. I am very happy that it was so easy. I think the way Turbo Tax walks you through each step and provides links to help is wonderful. I had no problem filling out the various questions and Turbo Tax gathered a lot of my information automatically. The only problem I had was when I was reviewing my final pdf I noticed it had put down my daughters name twice and it was a little difficult to get back to the area to fix it and then update the forms. Other than that it was a great experience to do something myself after fearing it for so many years. Thanks Turbo Tax!!
What's great about it: Doing my taxes is not as difficult as I thought
What's not so great: It was a little difficult to fix a mistake
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Help
on March 11, 2014
Posted by: Dradra
I had a problem and the customer service agent was wonderful and helped me through it
Thanks
Thanks
What's great about it: The customer service was excellent
What's not so great: I blame the IRS for any cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 11, 2014
Posted by: klog63
I have used Turbo Tax for many years now. It has always been easy to use and I feel very confident that it is accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of USE!! Amazing...
on March 11, 2014
Posted by: mikky
I have used Turbo Tax for over a decade...it is excellent...the ability to flag a questionable subject or mark as estimated means you never loose that info, and can always go back and correct it.
Other online tax preps do not have this flexibility.
For very difficult issues...the online community and help is excellent.
Other online tax preps do not have this flexibility.
For very difficult issues...the online community and help is excellent.
What's great about it: easy to use
What's not so great: not too much...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 11, 2014
Posted by: 02w03jef
After using this product for years I find it helpful and straight forward to use. It asks the right questions and helps find deductions and income needed on tax returns. I trust using this and will continue in the future. Sometimes it takes quite a while to load updates or to continue on the tax form.
What's great about it: Easy and straight forward to use - helpful for deductions
What's not so great: Takes a long time to load
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund
on March 11, 2014
Posted by: KBowie
I have been using Turbo Tax for ever, and wouldn't switch up for no one or no other software. I love it. Everyone that I have turn onto Turbo Tax love it as well It makes doing taxes fun. It's quick, fast, easy, and simple. Thank you Turbo Tax
What's great about it: EASY, SIMPLE, QUICK
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Added Turbo to my Tax Return
on March 11, 2014
Posted by: Lynneka
We have used Turbo tax for 5 years now and other then our errors, there have been none. Turbo Tax shows us "ALL" the deductions available to the tax payer, who does'nt want more? We shall use it every year.
What's great about it: Easy, good guidance all the way, fast
What's not so great: Seemed complicated until I was done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
best return
on March 11, 2014
Posted by: family8
like they say practice makes better i expect to improve doing my own taxes each year, Thanks to turbo tax.
What's great about it: easy step by step
What's not so great: some vocabulary never heard of or statements
Written by a customer while visiting turbotax.intuit.com