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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Consistently User-friendly
on April 13, 2014
Posted by: TurboTaxCAUser
from Sacramento, California
I love Turbo Tax. I don't ever consider using another product for tax preparation or efiling.
What's great about it: Step-by-step walkthroughs and features lots of explanation and descriptions
What's not so great: Some explanation/descriptions are links to IRS site, which is not the easiest information to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
stress free returns!
on April 13, 2014
Posted by: notataxlover
from San Francisco, CA
I've been using TurboTax for several years - so easy to import information each year, prompts are easy to follow, and the filing process is quick and simple. Thanks for a hassle-free product, plus quick responses to questions from the support team!
What's great about it: ease of use, available support
What's not so great: e-filing state taxes costs extra
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dream come true
on April 13, 2014
Posted by: SeaTurtleGirl
from Houston, TX
This was my first time e-filing and filing for my new business. I was very anxious about the process. A friend recommended I use TurboTax. I honestly was having nightmares about filing this year, but this software guided me straight through the whole process. I finished both my personal and business filings in 2 days. The step-by-step process told me exactly what I needed to have on hand to complete each step. I loved the explanations of each topic that you could click on to better understand what the IRS was looking for. Honestly, I could have completed everything faster if I was better prepared. This was the easiest and fastest tax filing experience of my life. Truly a DREAM COME TRUE. Thank you TurboTax.
What's great about it: Easy step-by-step guidance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on April 13, 2014
Posted by: tevans45
from Nashville TN
Much less confusing that 2011 and 2012 years. Thank Goodness! Would love it better if the page would go directly to the "continue"/"done" window at the bottom of page vs. having to always scroll down to it...
Great program. After using this product for over 20 years, I refuse to change. And this year, y'all were a blessing cost wise.. Thank you Turbo Tax!
Great program. After using this product for over 20 years, I refuse to change. And this year, y'all were a blessing cost wise.. Thank you Turbo Tax!
What's great about it: Easier and less confusing that prior 2 years.
What's not so great: Still wish it would go right to bottom box "continue" instead of scrolling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SUPER FAST AND EASY
on April 13, 2014
Posted by: DONNASUNSHINE
from TOLEDO, OHIO
VERY FAST, LOTS OF HELP ONLINE IF YOU NEED IT. HIGHLY RECOMMEND IF YOU ARE DOING IT THE OLD WAY!
What's great about it: VERY EASY TO USE
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As far as Taxes go...great experience!!
on April 13, 2014
Posted by: Sisyphus1967
from Virginia
Overall a great experience. Two hours start to finish for all my tax info and ended with a refund (no doubt that colors my thinking a bit). Had a short bit of confusion with whether I had to file for my kids and with some student interest questions. Also, had an odd K-1 situation come up that wasn't easy to finesse but it was an odd situation anyway so I can't blame TurboTax for that. Other than that a very smooth experience. Thanks TurboTax!!
What's great about it: Easy to use and very complete. No situations that weren't covered.
What's not so great: Could use stronger K-1 Support and clearer child tax rules
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User for years
on April 13, 2014
Posted by: Bill010
from CA
I've used QB and TT for 18 years. QB is a great product for running my business and makes it a totally painless effort to import the pertinent information into TT to make tax preparation easy and simple.
What's great about it: Easy job with import from QuickBooks
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice!!
on April 13, 2014
Posted by: JarodB
from Ohio
Thankyou so much, i have been dreading doing my taxes for months, but you made it quick and easy!!
What's great about it: Speed, ease, and Explainations
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com