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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
You ruined my day!
on April 13, 2014
Posted by: aaaaanoyed
from Western Massachusetts
Not smooth. disjointed jumping around categories. never did give me business section of Home and Business. Had to file all under personal income. may have cost me $$$$
What's great about it: It calculated my taxes, not correctly, but well enough to submit
What's not so great: Couldn't e-file because of repetitious updates required
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could be better
on April 13, 2014
Posted by: sb5652
from Mission, KS
Product is good, but I did my taxes on line last year using turbo tax, and as far as I can tell there was no reason to buy the disk. Could have done it just as easily from the web version.
What's great about it: decent flow, good questioning
What's not so great: Didn't need to buy it could have just as easily of done it on line.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Makes Life Easy!
on April 13, 2014
Posted by: CaptainNan
from Lee, NH
Turbo Tax walked me through everything, imported complicated investment data and resolved my state tax return question quickly by phone. Even my cat, Maddy, could have done this by tip-toeing on the keyboard!
What's great about it: Easy to follow, doesn't miss a beat!
What's not so great: One problem with state return; the representative quickly helped me by phone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
How it worked for me!
on April 13, 2014
Posted by: Punky1964
from Medford OR
I have used Turbo tax for years. This is the first for Business and Home version. It was a lot of work but next year it should be better it the history being transfered.
What's great about it: I like the transfer of last years info
What's not so great: Takes too long
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on April 13, 2014
Posted by: joelcrispin
from ithaca, ny
I love the ease of using TurboTax at home instead of meeting with an accountant and also the simplicity of e-filing. Great product!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What happened?
on April 13, 2014
Posted by: joeloyola
from Coarsegold, CA
I saved my 2012 Turbo Tax return to a PDF file, but for some reason, the 2012 info did not get automaticall put on my 2013 Turbo Tax form. Bummer. Had to do a ton of "Bible typing", i.e., "seek and ye shall find". Hope it works like it's supposed to next year. Thanks. Joe.
What's not so great: 2012 Tax info not put on 2013 form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sotware design needs polish
on April 13, 2014
Posted by: softwareenginr
from Ut
This is a great product, but the SW design is not complete.
2 suggestions to the SW team:
1. The continue /next radio buttons should be in the exact same spot on each screen so you can click through them quickly and not have to move the mouse.
2. Many of the settings are not remembered so as you revisit a screen, you have to re enter the same clicks.
The professional polish so it is easy to use is what makes a good product truly GREAT!
Good luck, lets improve it for 2014!
2 suggestions to the SW team:
1. The continue /next radio buttons should be in the exact same spot on each screen so you can click through them quickly and not have to move the mouse.
2. Many of the settings are not remembered so as you revisit a screen, you have to re enter the same clicks.
The professional polish so it is easy to use is what makes a good product truly GREAT!
Good luck, lets improve it for 2014!
What's great about it: Good program
What's not so great: Needs serious SW review to complete the product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated Year
on April 13, 2014
Posted by: scouteraggie
from Dallas, Texas
Have used Turbo Tax for several years and one year went to a tax CPA. Had to do all of the same work prior and paid the professional more to do what I did in one afternoon. (including the optional post support service). Wished the tax code would get this simple.
What's great about it: After changing employers for a few years and getting new roles with nice promotions, it made it so much simplier to file
What's not so great: The edits are sometimes a little hard to understand what it needs
Written by a customer while visiting turbotax.intuit.com