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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
How it worked for me!
on April 13, 2014
Posted by: Punky1964
from Medford OR
I have used Turbo tax for years. This is the first for Business and Home version. It was a lot of work but next year it should be better it the history being transfered.
What's great about it: I like the transfer of last years info
What's not so great: Takes too long
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on April 13, 2014
Posted by: joelcrispin
from ithaca, ny
I love the ease of using TurboTax at home instead of meeting with an accountant and also the simplicity of e-filing. Great product!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What happened?
on April 13, 2014
Posted by: joeloyola
from Coarsegold, CA
I saved my 2012 Turbo Tax return to a PDF file, but for some reason, the 2012 info did not get automaticall put on my 2013 Turbo Tax form. Bummer. Had to do a ton of "Bible typing", i.e., "seek and ye shall find". Hope it works like it's supposed to next year. Thanks. Joe.
What's not so great: 2012 Tax info not put on 2013 form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sotware design needs polish
on April 13, 2014
Posted by: softwareenginr
from Ut
This is a great product, but the SW design is not complete.
2 suggestions to the SW team:
1. The continue /next radio buttons should be in the exact same spot on each screen so you can click through them quickly and not have to move the mouse.
2. Many of the settings are not remembered so as you revisit a screen, you have to re enter the same clicks.
The professional polish so it is easy to use is what makes a good product truly GREAT!
Good luck, lets improve it for 2014!
2 suggestions to the SW team:
1. The continue /next radio buttons should be in the exact same spot on each screen so you can click through them quickly and not have to move the mouse.
2. Many of the settings are not remembered so as you revisit a screen, you have to re enter the same clicks.
The professional polish so it is easy to use is what makes a good product truly GREAT!
Good luck, lets improve it for 2014!
What's great about it: Good program
What's not so great: Needs serious SW review to complete the product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated Year
on April 13, 2014
Posted by: scouteraggie
from Dallas, Texas
Have used Turbo Tax for several years and one year went to a tax CPA. Had to do all of the same work prior and paid the professional more to do what I did in one afternoon. (including the optional post support service). Wished the tax code would get this simple.
What's great about it: After changing employers for a few years and getting new roles with nice promotions, it made it so much simplier to file
What's not so great: The edits are sometimes a little hard to understand what it needs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as I could hope for
on April 13, 2014
Posted by: 1969Vette
from Central Oregon
Been using TurboTax since the beginning, just gets better.
What's great about it: Guidance through each step of filing = confidence
What's not so great: Death and taxes, can't avoid them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!!
on April 13, 2014
Posted by: Olu27
Easy to use, very intuitive for a first time user like me. I was nervous but the software walked me thru it beautifully and the help button provided more guidance. It's a great software and got me more refund than I expected!
What's great about it: Very intuitive and got the Max refund compared to what my CPA did last year and this year.
What's not so great: State e-filing fee should have been included when you purchase software
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 13, 2014
Posted by: JerryI
from Tucson, AZ
I've used turbo tax for years, and MacIntax before that. I think I started with you guys in 1985. I wouldn't even think about doing it any other way.
What's great about it: Easy to use human interface; covers all possibilities; built-in help when you need it
What's not so great: Can't make it any simpler than the US gov't does - it's still a time-consuming hassle.
Written by a customer while visiting turbotax.intuit.com