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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
WASTE OF TIME AND MONEY
on April 13, 2014
Posted by: HateThis2000000
WASTE OF TIME. USE A PROFESSIONAL AND SAVE TIME / $$$.
What's great about it: USE ON OWN SCHEDULE
What's not so great: CONFUSING, UNK WHY TURBO TAX ADDED UNNEEDED INFO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: RDD1130
from Fayetteville, NC
Did not provide deduction other than Fed standard @ $888.
Gave the impression that the # had not been released?
(but not to worry as TurboTax would update later ???)
Gave the impression that the # had not been released?
(but not to worry as TurboTax would update later ???)
** I would like the capability to print out the current screen I may
need for next year
need for next year
What's not so great: Sales tax deduction (State?) - not provided, only Fed. standard=$888
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Form 1099-R
on April 13, 2014
Posted by: happyafterapri5
from Bowling Green, KY
Form 1099-R should be much easier to report the correct information. I have a pension plan, inherited from my husband, with no RMD required. I did answer the question that I do receive 12 monthly payments a year. I did go to Turbo Help but did not see the questions I was told I would receive. "Tell us more about this retirement plan distribution" and "I was not required to take an RMD for 2013".
Please make an adjustment before I need to file my 2014 return.
What's great about it: For the most part Turbo is very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tried TurboTax. Going back to H&R Block at Home.
on April 13, 2014
Posted by: LazyTaxFiler201
from California
I tried TurboTax for my 2013 taxes because H&R Block at Home didn't offer a Mac version that included Business. But I'll go back to H&R Block at home next year if I can.
H&R Block was much more helpful explaining tax terms and other information helpful when filling out the tax forms.
Also, the TurboTax "EasySteps" interface was very buggy. There were a number of instances where I entered a value and had to change it but either a) it was stuck on the previous value or b) it appeared to be changed but looking at the "Forms" showed that it wasn't really changed.
It's hard to believe such bugs are present in software meant for filing taxes.
What's great about it: Flags
What's not so great: Not much explanation. Buggy Software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Accurate
on April 13, 2014
Posted by: RSKT
from Texas
We have used TurboTax for many years. We have found it easy to use and very thorough in the questions and prompts given to gather your information.
What's great about it: Asks Detailed Questions to Cover all Items
What's not so great: ?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Life Saver
on April 13, 2014
Posted by: Larrysiu
from Knoxville, TN
Turbo tax is a God send with the tax laws that are in effect today. It helps me feel confident that I have completed the forms in compliance with the existing tax laws.
What's great about it: the guidance in detail and taking care of all the math calculations
What's not so great: Not the easiest if you want to omit a form that you checked in error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service for 7 Years
on April 13, 2014
Posted by: Mikebtaxes
from Houston TX
Great software. This is my 7th year.
Being able to import information from the previous year is awesome.
Being able to import information from the previous year is awesome.
What's great about it: Easy to work with
What's not so great: some gloitches
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent customer Service
on April 13, 2014
Posted by: Carl87
from Salem or
Anne Marie patiently helped me fix the system so it would download the updates, which is what I needed to file. She is terrific and a credit to your organization.
Written by a customer while visiting turbotax.intuit.com