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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 13, 2014
Posted by: Jack73
from Dallas Texas
TurboTax is so easy to use. They ask all the right questions so if you can read, you can do your own taxes and really save. I feel confident I got all the deductions I was entitled to. Thanks!
What's great about it: Ease of use and reasonable cost
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund keeps going up!
on April 13, 2014
Posted by: mrdanny
from Colorado Springs, CO
I couldn't be happier with this software! This is my third year using it and my refund only keeps growing!
What's great about it: Clear instructions, quick process, huge return!
What's not so great: Nothing I can think of!
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great, but careful with form 2106
on April 13, 2014
Posted by: SimonTheDog
from Washington DC
The product gets better every year.
I am a lawyer, not a tax lawyer, who learned long ago that the really time-consuming parts of taxes are the bookkeeping and depreciation accounting. Turbotax helps me get my taxes done with a minimum of hassle and at a fair price. (For those with complicated tax law or accounting issues, an accounting firm may give better results.)
I did find a glitch this year in which the program's error check asked some not obvious questions about nonexistent sub-lines for Form 2106. I think it was an allocation matter, for some income earned in another state. My guess is that they will have fixed this by next year.
What's great about it: Organizes your thinking and gets through everything with latest IRS rules in mind.
What's not so great: Asked questions for From 2106 for mythical lines 6a through 6e
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My tax return
on April 13, 2014
Posted by: GTST
from Farmington Hills, Michigan
Great product - it is very simple to use and it saves me a lot of time and money. I will be using this product for many years to come.
What's great about it: Very simple to use and I like the feature that guide you through each section
What's not so great: NONO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easier to navigate
on April 13, 2014
Posted by: bbeb
from decatur, ga
keep up the good work
What's great about it: better menus and better control going back to previous answers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT PROGRAME
on April 13, 2014
Posted by: MUDSTUD71
Been using Turbotax for more around 20 years, very user friendly.
What's great about it: I needed to up-date my tax form, it was do on-line,and free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Direct payment to IRS.
on April 13, 2014
Posted by: Quin1
from Chicago
Everything was going so good until the end. I was upset with the payment part. I decided to pay my balance and was unsure if the payment was accepted or being processed. Then I notice that the box for direct payment was mark NO for direct payment, yet I was able to put in my bank info. So why did it ask for it when it was marked NO. This puts one under so much stress. I looked every day to see if my account was debited and it is now down to the deadline. The e-filed was accepted but I didn't see if I still had to pay. If I should pay it with a check and mail it. I know IRS will take payment and then it could be debited from my account. That is twice and I don't have money for two payments. There was no way to know what to do.
What's great about it: Easy to follow and saving of last years info makes each year simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
e-file doesn't work
on April 13, 2014
Posted by: mikeammy
from Stratton,Me
Get the update and e-file problems fixed
What's great about it: easy and thorough
What's not so great: e-file is a mess
Written by a customer while visiting turbotax.intuit.com