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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
It was OK
on April 13, 2014
Posted by: Kondor
from Falmouth, ME
Hated to have to answer questions over and over each time I went
What's great about it: Seemed to navigate intuitively but...
What's not so great: answering same questions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Accurate
on April 13, 2014
Posted by: jlmsr6012
from Yorktown, VA
I have use Turbo Tax for over 14 Years ... will continue to use it. Enough Said.
What's great about it: Fast and Easy to use
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 13, 2014
Posted by: RetDeputy
from Gilbert, SC
You may have the authority to limit the number of transmissions for a purchase of software, but you do not have the authority to limit the number of transmissions by my computer. You exceed your authority when you take control of my computer.
What's great about it: excellent software program,
What's not so great: Should not limit number of xmits...can't get into my account for the second year in a row
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 review
on April 13, 2014
Posted by: gev629
from Phoenix, AZ
Excellent product. I have been using it for years
What's great about it: Easy to fill out and file
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing Function needs improvement
on April 13, 2014
Posted by: JChea
from Indianapolis, IN
I was not allowed to file State Return electronically because of some State rule, but trying to figure out how to electronically send the Federal return and then print and mail the State return was confusing and hard to understand.
I do not like the fact that you have to answer the same beginning questions repeatedly when you leave a section and then return to that same section.
Generally I like Turbo tax and have used it for over ten years. I will be a repeat customer.
Thank you.
I do not like the fact that you have to answer the same beginning questions repeatedly when you leave a section and then return to that same section.
Generally I like Turbo tax and have used it for over ten years. I will be a repeat customer.
Thank you.
What's great about it: Step by Step easy walk through
What's not so great: Makes you repeat answers to some questions when you leave and return to same section. Filing Functions are confusing.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Procrastination station
on April 13, 2014
Posted by: frogweston
from Oregon
Does a great job, we constantly get the best refund available because it walks you through every option. The only con is the amount of time that goes into drudging up the information to input into the software, by no means a fault of its design, but it does need a little improvement on the data transfer from previous years and would be nice if you didn't have to buy new software every year. Otherwise a great product that I use year after year and would strongly recommend!
What's great about it: fast, easy, and maximizes refund
What's not so great: you have compile a lot of data
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It worked again
on April 13, 2014
Posted by: Moglets
from MIddle Of The, USA
I've been using TT for about 13 years now and it's always intuitive and easy. Importing from ItsDeductible online saves me hundreds - if not more- $ per year. As my taxes have become more comlex, I've upgraded to Home & Business, and I THINK it has everything I need. TT needs to work towards improving navigation within Business Expenses and State returns - I have to open & click through several tabs to find what I'm looking for... I LOVE the feeling of control that TT gives me rather than using an accountant and paying too much for the same # -or fewer- deductions!
What's great about it: Easy step by step
What's not so great: State navigation tends to be weak
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ANOTHER GREAT YEAR
on April 13, 2014
Posted by: BJBOOKIE
from Glendale, Arizona
tHANKS FOR FIXING THE ARIZONA STATE PRINTING OF THE FORMS
What's great about it: UPDATES ARE GREAT
What's not so great: USE GRAPHICS INSTEAD OF PEOPLE
Written by a customer while visiting turbotax.intuit.com