Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good but can definitely use improvements
on July 15, 2014
Posted by: Sunny100
Turbo Tax doesn't remember my answers even though I have answered them before and keeps asking me the same questions. Also, the questions are pretty cumbersome to answer again and again when I just want to go straight to my business, income or deductions main page - why do I have to go thru the wizard to answer the same questions "again"?
To improve: 1. Make Turbo Tax remember my answers. 2. Don't ask me the same questions again and again even if TT does remember the answer. Give me the option to go straight to my section or to answer the questions again if I choose to.
Making this improvement will make me fill out and re-review my taxes much much faster. This improvement will let me do and file my taxes atleast 30% faster.
Thanks.
What's great about it: Calculates automatically and guides you with deductions
What's not so great: Doesn't remember my answers, the questions wizard keeps coming up
I've used Turbo Tax for a very long time and I like it very much. The one thing I have problem with is filing K-1s. A number of boxes (e.g. box 11, code A & F, and Box 13 code W.) don't give enough explanation. I spent hours trying to figure out what to do and never did. The system asks for more data but the publicly traded partnership told me there's no more detail to give.
Turbo-tax is quite helpful and I recommend its use. It makes sure you cover all forms and schedules needed for your situation. Questions make sure nothing is missed and of course the "arithmetic" is correct.
What's great about it: In General, Very Good
What's not so great: Sometimes questions, especially on depreciation not 100% clear.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
If you can READ, then ANSWER the simple questions, then click your mouse to move to the next step, you will never need someone else to help you with filing your tax return again!!
I have used TurboTax every year for the last 15 years, or more ever since it was running under PC-DOS. It has gotten better and better, easier to use every year. I have been able to answer questions from the IRS on certain items I used for deductions, because I knew exactly where these items were filled in. So far I never had to go to an IRS audit. I had used a Tax accountant before using TurboTax and I would have to provide the same information to the accountant I can now fill in the TurboTax questionnaire - the difference is, now I can find out where this information is used. TurboTax has been a huge help for me all these years.
What's great about it: It's easy to follow the instructions
What's not so great: It takes some time to install and get used to it